Sales Strategic Projects & CRM Lead

Key Responsibilities:

1. Project Management:
   

   • Lead the development, implementation, and management of strategic projects such as the e-warranty portal, CRM systems, and loyalty program management.
     
   • Ensure timely execution, monitor progress, and deliver outcomes in alignment with business objectives.
     

2. Sales Strategy Development & Execution:
   

   • Design and implement innovative sales strategies to drive business growth, improve customer engagement, and enhance operational efficiency.
     
   • Collaborate with cross-functional teams to align sales initiatives with broader organizational goals.
     

3. Inventory & Ordering Management System:
   

   • Develop and manage inventory management systems to streamline processes and improve operational efficiency and cost-effectiveness.
     

4. Detailing Range Management:
   

   • Lead the expansion and optimization of the detailing range, ensuring it aligns with market demands and customer preferences.
     

5. Team Leadership:
   

   • Provide strategic leadership to the sales and project teams, fostering a collaborative, high-performance culture.
     
   • Mentor and support team members, helping them achieve their full potential.
     

6. Brand Enhancement:
   

   • Drive initiatives to enhance the brand image in the domestic market, ensuring alignment with the company s values and long-term vision.
     
   • Act as a brand ambassador, ensuring consistency in communication and project execution.
     

1. Strong analytical and problem-solving abilities with a holistic approach to sales strategy development and business growth.
   
2. Expertise in CRM implementation, loyalty program management, and customer engagement tools.
   
3. Excellent strategic leadership and interpersonal skills, with the ability to motivate and manage teams effectively.
   
4. Proficiency in inventory management systems and related software to improve efficiency and accuracy.
   
5. Forward-thinking with a strategic mindset, capable of long-term planning.
   
6. High attention to detail and results-oriented approach to project management.
   
7. Exceptional verbal and written communication skills, with the ability to engage stakeholders at all levels.
   
8. Ability to thrive in a fast-paced, dynamic work environment.
   

Educational & Experience Requirements:

• Education: Bachelor s degree in Business Administration, Marketing, or related field (MBA preferred).
  
• Experience: 15 to 18 years of proven experience in sales strategy development, CRM implementation, project management, and loyalty program management at a senior level, particularly in automotive OEM, automotive-related industries, or car accessories companies.