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105 TML Business Services Jobs

Senior Manager(L5) - Std- Customer Support Manager

3-7 years

Chennai

1 vacancy

Senior Manager(L5) - Std- Customer Support Manager

TML Business Services

posted 1mon ago

Job Description

Resolve customer issues, drive service and spare parts revenue in service network in order to drive high customer satisfaction and after sales revenue through service network within company policies and code of conduct.

7 to 8 workshops (dealerships & TASS) in a state,15 to 20 Key accounts & STU( State Transport Undertaking)

Education
B.E. / B.Tech - Mechanical Engineering / Automobile Engineering
Work Experience

3-7 years of experience in a technical and/or customer servicing role preferably in automobile , two wheeler , commercial & passenger ancillaries, heavy engineering .or other sectors

Tata Motors Leadership Competencies
Developing Self and Others - Recognizing continuous development is essential for success and taking steps to develop self and helping others to excel
Driving Execution - Translating strategy into action and execution
Leading by Example - Encouraging and following ethical standards
Leading Change - Recognizing the need for change, initiating and adapting to change
Motivating Self and Others - Inspiring teams and individuals
Functional Competencies
Automobile Engineering
Functional-Strong analytical and Problem solving skills
Interpersonal Skill
Customer Centricity - Anticipating, understanding and focusing efforts on meeting the customer (stakeholders) needs or expectations
Tags

Employment Type: Full Time, Permanent

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What people at TML Business Services are saying

What TML Business Services employees are saying about work life

based on 100 employees
53%
60%
77%
92%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

TML Business Services Benefits

Work From Home
Health Insurance
Soft Skill Training
Cafeteria
Job Training
Free Transport +6 more
View more benefits

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