Customer Support Executive - Non-Voice - Day Rotational Shifts

Job Description:

Customer Service Executive

Must Haves:

• Minimum 1 year of Experience only in Customer Support (Voice or Non-Voice) is a Must.
• Excellent Email Etiquette (Drafting strong Emails).
• Excellent Written & Spoken English Skills.
• Graduation is a Must.
• 6 Days work and 1 Day rotational week off
• Willing to work in Night Shifts.
• Should be within the Boundary limits for cab facility.
  

Job Summary / Overview:

• We are seeking a dedicated Email Process executive to join our team.
• As an Email Process executive, you will be responsible for handling customer inquiries and concerns via email with a keen focus on effective communication.
• Your primary goal will be to ensure prompt, accurate, and courteous responses to all incoming emails while maintaining ambitious standards of customer satisfaction.

Preferred Qualifications:

• Graduation (bachelor's degree) in any field is mandatory.

Interview details

Initial HR Screening:

1. RMG Screening as per the JD

2.Typing Test min 35 WPM and 90% accuracy

Job Location: Chennai (Ambattur)

6 days of working & Day rotational shifts

Working on Holidays / weekends as per business requirements.

Interested candidates can share your profiles to Keerthana 6382707600