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398 Teleperformance Jobs

Soc Analyst L2 | Immediate joiner | Hyderabad

3-6 years

Hyderabad / Secunderabad

2 vacancies

Soc Analyst L2 | Immediate joiner | Hyderabad

Teleperformance

posted 24d ago

Job Role Insights

Flexible timing

Job Description

Role & responsibilities

Job Duties and Responsibilities

  • The Defense Analysts will provide continuous monitoring and analysis of systems to identify suspected malicious or unauthorized activity across global and regional infrastructure,
  • Provide first level response for security events including but not limited to intrusion detection, malware infections, denial of service attacks, privileged account misuse and network breaches
  • Provide event management that includes effective triage, correlation and enrichment of individual events to either rule out as false positive, trigger standard directives and corrective responses or escalating as a security incident
  • Ensure that all security incidents are handled and resolved within respective SLA
  • Develops focused reporting and briefings for advanced cyber threats and activity to various teams and leaders

Preferred candidate profile

  • Experience in log review and analysis, logical thinking and ability to correlate events
  • Ability to triage events, demonstrate analytical expertise, close attention to detail, excellent critical thinking, logic, and solution orientation and to learn and adapt quickly
  • Strong verbal and written communication skills
  • Has a sense of diplomacy and decision-making skills to handle the often fast-paced role of an incident handler
  • Prior experience with SIEM, EDR, Network technologies (Firewalls, Proxies, IPS)
  • Understanding of working in a 24/7/365 SOC environment
  • Knowledge of SOAR technology and workflows (Desired)
  • Prior experience working with in the following areas: (Desired)
  • Computer Incident Response Team (CIRT)
  • Computer Security Incident Response Center (CSIRC)
  • Security Operations Center (SOC)
  • Industry certification such as the following: (Desired)
  • Security+, CEH, SANS (GCIH, GPEN, GWAT, GXPN, GCFA, GCFE, GREM)

Additional relevant information

  • SOC is a 24/7 operation,
  • Candidate should possess a curious investigative mind, an interest in information security, and new & innovative technologies,

Job location: Hyderabad




Employment Type: Full Time, Permanent

Read full job description

Prepare for Soc Analyst 2 roles with real interview advice

Top Teleperformance Soc Analyst 2 Interview Questions

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
Q2. Introduction Explain something in English What is customer care or customer service What is customer satisfaction
Q3. Q.9 what do you know about BPO or teleperformance?
View all 537 questions

What people at Teleperformance are saying

Soc Analyst 2 salary at Teleperformance

reported by 1 employee with 4 years exp.
₹9.4 L/yr - ₹12.1 L/yr
36% more than the average Soc Analyst 2 Salary in India
View more details

What Teleperformance employees are saying about work life

based on 29.9k employees
52%
38%
58%
81%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

Teleperformance Benefits

Cafeteria
Job Training
Soft Skill Training
Free Transport
Work From Home
Health Insurance +6 more
View more benefits

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