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342 Teleperformance Jobs

Customer Support Representative Lucknow

0-1 years

₹ 1.5 - 1.75L/yr

Lucknow

100 vacancies

Customer Support Representative Lucknow

Teleperformance

posted 19d ago

Job Role Insights

Flexible timing

Job Description

Hiring for Gurugram Location!!!

Position - Customer support Executive (Domestic Chat Process).


Requirements:

- Good English communication skills

- Freshers can apply

- Under-Graduate can apply

- Rotational shifts

- 5 days Working


Responsibilities:

1. Handle customer inquiries through channels like chat and calls

2. Provide assistance and support to customers with their queries and concerns.

3. Maintain accurate records of customer interactions and transactions.

4. Follow company policies and procedures while addressing customer needs.

5. Collaborate with team members to ensure efficient customer service delivery.

6. Adhere to quality standards and KPIs set by the company.

7. Continuously improve product knowledge to better assist customers.


Salary - 15K - 17K CTC

Full time Permanent Job.

Interested candidate can share their cv in the below

WhatsApp No

HR Rishabh

7005140087




Employment Type: Full Time, Permanent

Read full job description

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What people at Teleperformance are saying

4.4
 Rating based on 19 Customer Support Representative reviews

Likes

I like all the Teleperformance environment. A very good place for a fresher employee.

  • Salary - Good
  • +4 more
Dislikes

I don't like Teleperformance support staff because they don't want anyone to get promoted and never help. I was selected for a Team Leader role after one year and completed my training along with 10 other experts. However, I waited for six months, but they never provided me with the Team Leader documents

  • Skill development - Poor
  • +1 more
Read 19 Customer Support Representative reviews

Customer Support Representative salary at Teleperformance

reported by 54 employees
₹1.6 L/yr - ₹3.8 L/yr
13% less than the average Customer Support Representative Salary in India
View more details

What Teleperformance employees are saying about work life

based on 29.7k employees
52%
38%
58%
81%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

Teleperformance Benefits

Cafeteria
Job Training
Soft Skill Training
Free Transport
Work From Home
Health Insurance +6 more
View more benefits

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