Work from Home Delhi, Noida and Mumbai

Job description

Job Summary :

We are hiring dynamic professionals for a banking voice process. This is a fully remote opportunity requiring excellent command over English. Candidates will handle voice-based customer support and must be comfortable with rotational shifts.

Role & responsibilities

• Handle customer inquiries and provide resolutions via voice channels.
• Ensure adherence to process guidelines and compliance.
• Maintain professionalism and accuracy during customer interactions.
• Achieve individual and team KPIs and performance standards.

Requirements

Excellent command over English (verbal and written).

Flexibility to work in 24x7 rotational shifts with two rotational week-offs.

Should have internet connection and power backup.

Note : Training will be conducted from the office so candidates have to visit office in their entire training period. Once they certified, office-provided desktop will be issued.

Qualification:

Graduates - Exp. and Freshers both can apply if they are graduates.

Undergraduates - They must have min. 1 year of experience (on papers).

Location: Gurgaon and Mumbai

Applicants must be residents of Gurgaon or Mumbai or Delhi or Noida

Salary

CTC: 31,000 up to 36,000

In-hand Salary: 27,000 up to 31,000

Additional Information

Candidates should be comfortable with remote work and meeting the infrastructure requirements.

If you meet the eligibility criteria and are ready for a rewarding career in the banking process, apply now!

Application Process: Interested candidates can send their resumes to

you can contact :

HR Riya Singh- 6289527133