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Teleperformance
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389 Teleperformance Jobs
Team Lead
Teleperformance
posted 10hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Team Lead | WFH | Domestic Process |
Roles and Responsibilities-
- Monitor and analyze team performance against established KPIs.
- Develop and implement strategies to improve team performance and achieve targets.
- handle escalated customer issues and resolve complex problems.
- Manage team schedules, attendance and leave requests.
- Identify training needs and implement appropriate training programs.
Eligibility-
- Experience as a Team lead of 1 year on paper.
- Experience working in E-commerce process.
- Graduation is must.
Employment Type: Full Time, Permanent
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What people at Teleperformance are saying
Rating based on 716 Team Lead
reviews
Anonymous · Customer Success, Service & Operations
in Indore
The job security is good.
The domestic process should be more non partial about the promotions. Because the promotions process is not transparent at all. Those who getting the higher position are corrupted and pollute whole culture of the company. The employee care should be more active and sharp to handle those so called higher production managers.
- Promotions - Bad
Team Lead salary at Teleperformance
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