Technical Support Engineer -L3 - DC Switching.

To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way.

Job Description:

Title: Technical Support Engineer -L3 - DC Switching.

Business Unit: Juniper TAC - CFTS.
Location: Bangalore

At Juniper, we strive to deliver network experiences that transform how people connect, work and live. We Power Connections, Empower Change, and we do that through our core values Being Bold, Building Trust and Delivering Excellence.

Do you want to solve complex problems and build systems that will change the Internet? Do you want to be part of a company that is on the cutting edge of technology? Do you want to work with a world-class team of engineers?

Customer Focused Technical Support (CFTS)

Juniper Networks "Customer Focused Technical Support" Services provide Customer with access to a designated team of senior engineers with extensive experience and highly focused troubleshooting skills relevant to a Customer s network profile and operations requirements. This team will work with Customer to develop network and feature knowledge that enables the provision of tailored support services. It will also provide Customer with confidence that high priority problems are being handled by professionals who fully understand the Customer s network and its complexity.

The responsibilities includes,

This is an individual contributor role. There will be weekend coverage as per roster and pager rotation coverage.

Primary Skills required:

Thorough understanding of -

Prefer to have understanding / Exposure / Expertise in one or more areas :

Requires B.E. in Electronics/Engineering or Computer Science ( or equalent) with minimum 5 years experience in Networking Industry.

Following candidates having any of following experience will be preferred and minimum experience criteria may not apply -