Transition Transformation Director

Role: Transition Manager

Yr. of Exp : 18-25 Years

Location : Pan India

Whats the Role?

• An integral part of one of the most critical growth engine for Tech Mahindra.
• Leader, enabler, owner of reviewing Transformation deals and part of execution
• Own end-to-end implementation of agreed transformations for all large deals.

Essential Functions of the Job:

• Lead and manage the end-to-end delivery of complex IT Transformation programs, ensuring adherence to established timelines, budget, and quality standards.
• Build and lead a high-performing team of project managers, technical experts, and support staff. Provide guidance, mentorship, and coaching to team members, fostering a collaborative and results-driven culture
• Collaborate with all stakeholders, and team members to align delivery with program objectives.
• Identify and engage relevant stakeholders, including project teams, end-users, business owners, and senior management. Facilitate communication and manage expectations to ensure a smooth delivery and BAU process.
• Provide regular updates to project stakeholders and management on the status of the program.
• Identify potential risks and issues related to the transformation process and develop mitigation strategies.
• Establish right level of metrics, management dashboards, track performance, and conduct regular reviews to identify areas for improvement.
• Optimize resource allocation across projects, ensuring the right mix of skills and expertise to meet program objectives. Monitor and manage resource capacity and workload to ensure efficient project execution
• Create and maintain documentation related to the transformation process, including plans, procedures, and progress reports.
• Drive continuous improvement initiatives to enhance delivery processes, productivity, and customer satisfaction.
• Monitor program financials, including budgeting, forecasting, and cost control. Work closely with finance teams to ensure accurate financial reporting and adherence to budgetary guidelines.
• Have good communication skills including construction domain skill

Qualifications and Skills:

• Bachelor's or Master's degree in computer science, engineering, or a related field. MBA or PMP certification is a plus.
• Proven experience (typically 18+ years) in successfully delivering complex IT Transformation programs, preferably in a leadership role.
• Strong program management skills, with a deep understanding of project management methodologies and tools.
• Excellent leadership and team management abilities, with a track record of building and leading high-performing teams.
• Exceptional stakeholder management skills, with the ability to effectively communicate and influence at all levels of the organization.
• Strong analytical and problem-solving skills, with the ability to navigate and resolve complex issues in a fast-paced environment.
• Experience in risk management, change management, and quality assurance.
• Strong business acumen, with the ability to align program objectives with organizational goals and drive business value.
• Excellent communication, negotiation, and presentation skills.

Knowledge and Skills Requirements:

1. Strong understanding of Telco IT Infrastructure or network services.

2. Excellent communications skills (written and verbal).

3. Excellent project management skills.

4. Ability to work independently with minimal supervision.

5. Ability to influence without authority, lead, and coach others.

6. Ability to develop trust in client relationships and create positive outcomes in large services

deals.

7.Versatility and flexibility in a constantly evolving environment.

8. Ability to get up to speed quickly on an opportunity.

9. Manage a wide range of senior stakeholders across a matrix organization.

Other Requirements:

1. As the job involves responding to clients’ needs and varying time zones, long hours are required.

2. Moderate to frequent travel may be required.

3. The internal candidates should have at least two X- ratings in the last three years