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Tech Mahindra
478 Tech Mahindra Jobs
2-7 years
₹ 2.75 - 6L/yr
Pune
90 vacancies
Tech Mahindra Is Hiring For US Voice PRocess
Tech Mahindra
posted 12hr ago
Flexible timing
Key skills for the job
Job Title: Customer Service Representative - Canadian Telecom Process (US)
Company name - Tech Mahindra limited
Location - Pune
Job Type - Full-time
About the Role -
We are seeking skilled and experienced Customer Service Representatives to join our Canadian Telecom process team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients' customers, resolving queries, and ensuring customer satisfaction.
Eligibility Criteria -
- Graduate/Undergraduate with a minimum of 6 months of international voice process experience
- Maximum gap of 3 months in employment; no exceptions
- No cash-in-hand experience
- Minimum qualification: Higher Secondary Certificate (HSC)
Shift Details -
- Shift window: 6 pm to 10 am (any 9 hours and 30 minutes of shifts)
Salary -
- For candidates with below 18 months of international experience: up to 5LPA
- For candidates with above 18 months of international experience: up to 5.5 LPA CTC
- Note: Salary will be discussed and validated based on salary slips
*Selection Process:*
- Typing test: 30 WPM/95% accuracy
- Interview rounds: HR, VNA, and Ops
*Key Responsibilities:*
- Provide exceptional customer service to clients' customers
- Resolve customer queries and concerns
- Ensure customer satisfaction and loyalty
- Meet or exceed performance targets
- Collaborate with team members to achieve process goals
Contact- 8698588528.
Email Your CV at- SushmitaSatish.Yadav@TechMahindra.com
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Voice Process roles with real interview advice
good place to learn lots of things... You get a lot of exposure professionally.... The major drawback is salary. It is extremely low as compared to the market. The increment won't even get you peanuts.
Nothing is dislike. about the company I believe
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