SAP PM CS Lead

Job Role: SAP PM CS Lead

Experience: 8-10yrs

Location: Hyderabad

NP: Immediate Joiner

Mode: Hybrid mode: 3 days in a week from office

Shifts: Weekly rotational shifts

Job Description:

• To ensure successful initiation, planning, execution, control and completion of the project by guiding team members on technical aspects, conducting reviews of technical documents and artefacts.
• Lead project development, production support and maintenance activities.
• Fill and ensure timesheets are completed, as is the invoicing process, on or before the deadline.
• Lead the customer interface for the project on an everyday basis, proactively addressing any issues before they are escalated.
• Create functional and technical specification documents.
• Track open tickets/ incidents in queue and allocate tickets to resources and ensure that the tickets are closed within the deadlines.
• Ensure analysts adhere to SLA¿s/KPI¿s/OLA¿s.
• Ensure that all in the delivery team, including self, are constantly thinking of ways to do things faster, better or in a more economic manner.
• Lead and ensure project is in compliance with Software Quality Processes and within timelines.
• Review functional and technical specification documents.
• Serve as the single point of contact for the team to the project stakeholders. Promote team work, motivate, mentor and develop subordinates.
• Provide application production support as per process/RACI (Responsible, Accountable, Consulted and Informed) Matrix

Interested candidates please share your resume on Nk00835824@techmahindra.com