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Sr Manager - Revenue Assurance
Tata Communications
posted 59min ago
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Key skills for the job
Job Description
Job Description
Designation Senior Manager - Revenue Assurance
Program
Specialization required Computer Sciences/Communication/Engineer + MBA or CA or Similar
9 + Relevant Experience
Location Dighi, Pune
About the Team and Function
Objective
Revenue Assurance is a function within telecommunication companies which provides services to review data quality and process improvement methods that improve profits, revenues and cash flows without influencing demand.
The Function closely work with most of Cross functional teams within company i.e. IT, Network, Sales, Marketing, Customer experience and product to understand business model and services companies offer and deploy controls to identify process gaps and minimize associated leakages and cost.
Purpose of your Role The purpose of this position is to support Head of Revenue Assurance in developing Assurance strategy work with Revenue Assurance team in the deliverance function objectives. Employee is expected to provide assurance on the accuracy and completeness of the Company s data, revenues, minimize instances of negative customer experience and continuously improve business operational performance efficiency through the Business Assurance Cycle of Prevention, Detection, Analysis, and Response.
You will be accountable for
(Key Responsibilities)
Support in Development execution of comprehensive Revenue Assurance Framework Strategy comprising of a mix of operational practices, Policies, Procedures and Automated tools to protect revenue, profits and brand image.
Work with RA team and business units with regards to RA activities prevalence of known high-exposure risks within the company s operations and collaborate to drive essential cross-business change to limit revenue leakages and related risks and optimize savings.
Develop Appropriate reporting , continuously reviewing and identifying improvements where appropriate.
Ensure that all relevant MIS reports are prepared according to prescribed formats and schedules, so that information on RA is provided to enable analysis of the function s and business performance to support senior management decision-making.
Support in detection of Revenue Leakage, Loss to savings ratio % Recovery on incidents of leakage are as per industry benchmarks.
You Are
(behaviours to display - DRIVE) Collaborate with various business units to proactively and reactively address identified risks and execute solutions to arrive at acceptable and balanced business risk and customer experience positions
Work on to proactively assess risks, recommend controls, test validate the deployed changes controls to mitigate risks to revenues, profits and related customer experience in existing and planned business operations, products, services and infrastructure components.
Contact group: Internal/External: Purpose: How often:
IT - Billing BSS Operations Internal Discussion and Escalation for Resolution of IT related issues
As when required
OSS/Network Operations Internal Discussion and Escalation for Resolution of Network issues
As when required
Business/Product Internal Marketing - Pricing, validation of Business Cases implementation of changes.
Product/Segment Teams
Launch approval for product launches
Segment - Escalation of product/promotion related issues As when required
Customer Care Internal Collaboration with customer care team As when required
Finance Internal Discussion and support As and when required
You have experience in (including any education background Certifications) B.E. / B. tech Degree - Computer Science, Electronics Communication + MBA / CA or Similar
Strong and effective communicators
Effective Document writing and Presentation skills
Think strategically.
Achieve tangible results.
Lead breakthrough change.
Exceed customer expectations.
Nurture, Inspire and Motivate
Target win-win outcomes
Employment Type: Full Time, Permanent
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People are getting interviews through
(based on 160 Tata Communications interviews)
Job Portal
Referral
Campus Placement
Company Website
Recruitment Consultant
Walkin
26%
22%
13%
9%
4%
2%
24% candidates got the interview through other sources.
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Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
What people at Tata Communications are saying
Rating based on 59 Senior Manager
reviews
Anonymous · SCM & Logistics
in Mumbai
Likes
Autonomy and satisfaction
Dislikes
Uncertainty and low pay
Read 59 reviewsSenior Manager salary at Tata Communications
reported by
653
employees
with 8-21
years exp.
₹14.7
L/yr - ₹44.4
L/yr
41%
more
than the average Senior Manager Salary in India
View more details
What Tata Communications employees are saying about work life
based on 3.2k employees
Flexible timing
Monday to Friday
No travel
Day Shift
Tata Communications Benefits
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