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Premium Employer

Calpion Software Technologies

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3.3

based on 203 Reviews

66 Calpion Software Technologies Jobs

Quality Assurance (Revenue Cycle Management)

Calpion Software Technologies Private Ltd

3.3

based on 203 Reviews

3-6 years

Coimbatore, Bangalore / Bengaluru

1 vacancy

Quality Assurance (Revenue Cycle Management)

Calpion Software Technologies

posted 3mon ago

Job Role Insights

Flexible timing

Key skills for the job

Healthcare Medical Billing Auditing Claims Adjudication AR Calling Agile Coaching

+ 3 more

Job Description

As a QA RCM, you will be responsible for auditing the work of RCM analysts to ensure the highest standards of service delivery.

Key Responsibilities

Review the work performed by AR callers and document any quality issues.
Review call quality issues on various parameters such as conversational skills, claims resolution, and voice quality.
Participate in developing process documentation.
Provide feedback and work with the training team to provide remedial training.
Check the reports developed by AR callers - aging analysis, understanding days in A/R, top reasons for denials, etc
Always be at the forefront of ethical behavior and never be a bystander.

Mandatory Skills

Should have worked as a Quality Controller for AR for at least one year with medical billing service providers.
Must have very good knowledge of medical billing and be confident in process knowledge.
Experience in the end-to-end Healthcare process and AR calling for the audit
Adapting to new situation challenges whenever required.
Adhere to all company policies and procedures.

Desired Skills

Good communication typing skills.

Talk about our culture and values

At Calpion, were not just a company were a dynamic culture fueled by six core values: Agile, Collaborative, Innovative, Fun, Inclusive, and Passionate. These values drive our every move:

Agile: We thrive on change, adapting swiftly to new challenges.

Collaborative: Together, we achieve greatness through teamwork and diverse perspectives.

Innovative: We push boundaries, constantly exploring new ideas and solutions.

Fun: Laughter and camaraderie make our workplace a joyous one.

Inclusive: Diversity is our strength, ensuring every voice is heard and valued.

Passionate: We approach every task with dedication and enthusiasm.

Join us at Calpion and be part of a culture thats not just about work its about innovation, growth, and making an impact.

Employment Type: Full Time, Permanent

Read full job description

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