Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
- Gratuity calculator
  
  Check your gratuity amount
- HRA calculator
  
  Check how much of your HRA is tax-free
- Salary hike calculator
  
  Check your salary hike
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 2K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

For Employers

Add office photos

Employer? Claim Account for FREE

Tata AIA Life Insurance

Compare

4.0

based on 3.1k Reviews

1082 Tata AIA Life Insurance Jobs

Officer - Digital Support

Tata AIA Life Insurance Company Ltd.

4.0

based on 3.1k Reviews

1-3 years

Thane

1 vacancy

Officer - Digital Support

Tata AIA Life Insurance

posted 6hr ago

Job Role Insights

Flexible timing

Key skills for the job

Customer Service Quality Assurance Auditing Advanced Excel Compliance Insurance Operations

+ 4 more

Job Description

A Position Overview

Position Title

Officer- Digital Support Team

Department

Digital Support Tem

Level / Band

101

Role Summary:

Role involves verifying and managing quality and compliance guidelines as per the agreed process. Looking for end 2 end solution and managing the queries from cross functional teams

B Organizational Relationships

Reports to

Manager

Supervises

Team / Vendor

C Job Dimensions

Geographic Area Covered

National

Stakeholders Internal

Audit & Compliance, NB Team, Customer Service, Business Conservation, Internal Sales, U/W, Compliance

External

Outsource Vendors

D Key Result Areas

Quality Check

Monitoring QC and new ideas for improving the scores

Engagement with Vendor team to improve the accuracy of the process

Ensure high accuracy rates in Application Transaction processing.

Ensure Calibration activity with Vendor team

Weekly/Forth nighty review with the Vendor team on QC scores and document the MOM

Training to the team to improve the above KPI

SOP Adherence, Audit & Compliance

Ensure all activities of the department are as per regulatory guidelines and SOPs no adverse audit findings both by Regulator or other Auditors.

Ensure that all Management Responses to audit observations are submitted to Control Assurance / Auditors in time.

Ensure SOP review from time to time to reflect the recent process changes/ additions.

Key Reports and Responsibilities

Timely response to queries from Compliance/Customer service or other departments

Adherence to the Job Assignment schedule at BAU.

Deep drive to identify the issue and provide solution to fix the same.

Plan to improve the accuracy

E Skills Required

Technical

Behavioral (Refer Appendix for details)

Level 1

Level 2

Level 3

Interpersonal skills

Communication skills

Creative thinking skills

Supervising/Leadership skills

Teamwork Skills

Influencing skills

Relationship Building skills

Decision making skills

Incumbent Characteristics

Essential

Desired

Qualification

Graduate, with knowledge of advanced Excel

Graduate/Post graduation

Experience

1-2 years of experience in working in Insurance Operations

Employment Type: Full Time, Permanent

Read full job description

Prepare for Officer roles with real interview advice

What people at Tata AIA Life Insurance are saying

5.0

Rating based on 3 Officer reviews

Anonymous · Other

Likes

3.3 out of 5for work life balance 4.0 for cultiand values and 3.9 for career opportunities

Salary - Excellent

+6 more

Dislikes

Is TATA AIA a good place to work

Read 3 Officer reviews

Officer salary at Tata AIA Life Insurance

reported by 14 employees with 3-7 years exp.

₹2.8 L/yr - ₹4.9 L/yr

21% less than the average Officer Salary in India

View more details

What Tata AIA Life Insurance employees are saying about work life

based on 3.1k employees

50%

64%

60%

99%

Flexible timing

Monday to Saturday

Within city

Day Shift

View more insights

Compare Tata AIA Life Insurance with

ICICI Prudential Life Insurance

4.1

Compare

HDFC Life

4.0

Compare

SBI Life Insurance Company

3.8

Compare

Axis Max Life Insurance

4.1

Compare

Bajaj Allianz Life Insurance

4.0

Compare

Reliance Nippon Life Insurance

3.7

Compare

Kotak Mahindara Life Insurance

3.8

Compare

Aditya Birla Sun Life Insurance

4.1

Compare

PNB MetLife

3.4

Compare

Life Insurance Corporation of India

4.4

Compare

ICICI Lombard General Insurance Company

3.7

Compare

HDFC Ergo General Insurance

3.9

Compare

Bajaj Allianz General Insurance

3.9

Compare

Gallagher

3.8

Compare

Star Health & Allied Insurance

3.7

Compare

SBI General Insurance

3.7

Compare

MetLife

4.2

Compare

Aditya Birla Health Insurance Co

3.9

Compare

Shriram Life Insurance

3.7

Compare

Principal Global Services

4.1

Compare

Similar Jobs for you

Officer at Central Depository Services (India) Limited

Hyderabad / Secunderabad

1-6 Yrs

₹ 3-8 LPA

Officer at Glenmark Pharmaceuticals Ltd

Indore

2-4 Yrs

₹ 3-6 LPA

Officer at Hikal Ltd

Jamnagar, Ahmedabad + 3

1-3 Yrs

₹ 3-5 LPA

Officer at Hikal Ltd

Bangalore / Bengaluru

1-3 Yrs

₹ 3-5 LPA

Officer at Hikal Ltd

Bharuch

2-5 Yrs

₹ 2-6 LPA

Audit Associate at Novick Biosciences

Ahmedabad

1-2 Yrs

₹ 3-4 LPA

Officer at Quest Global Technologies

Bangalore / Bengaluru

2-3 Yrs

₹ 3-4 LPA

Collection Officer at Tata Capital Ltd

Kumbakonam

1-4 Yrs

₹ 3-5 LPA

Assistant Key Account Manager at Tata AIA Life Insurance Company Ltd.

Pune

3-5 Yrs

₹ 5-7 LPA

Assistant Key Account Manager at Tata AIA Life Insurance Company Ltd.

1-5 Yrs

Noida, Greater Noida

2d ago·via naukri.com

Home >
jobs >
tata aia life insurance jobs

Share an Interview

Officer - Digital Support

Tata AIA Life Insurance Company Ltd.

Job Role Insights

Job Description

What people at Tata AIA Life Insurance are saying

5.0

Rating based on 3 Officer reviews

Officer salary at Tata AIA Life Insurance

What Tata AIA Life Insurance employees are saying about work life

Tata AIA Life Insurance Benefits

Compare Tata AIA Life Insurance with

Similar Jobs for you