VP, Fraud Strategy and Tools Implementation Design & Development (L12)

Job Description:

Role Title: VP, Fraud Strategy and Tools Implementation Design & Development (L12)

Company Overview:

Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.

• We have recently been ranked #2 among India s Best Companies to Work for by Great Place to Work. We were among the Top 50 India s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies.

• Synchrony celebrates ~52% women diversity, 105+ people with disabilities, and ~50 veterans and veteran family members.

• We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being.

• We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles.

Organizational Overview:

Credit Team decisions credit actions across the lifecycle of a customer - from acquisition to account management to collections and recover - we work towards managing credit and fraud losses and elevating customer experience through powerful and proprietary insights on customer risk and credit behaviours. The actionable insights are driven by access to numerous alternative data sources, new age technologies, focused strategies, emerging algorithms, and predictive precision. Spread across 10 pillars the credit team in India caters to the entire gamut of decision sciences, from data management to model development to strategy design, and bringing it all to life through technology, and managing within the guardrails of our regulatory requirements. As part of the team, you will have access to some unique product propositions, functional and leadership training, interaction with executive leadership team and a myriad of diverse perspectives.

Role Summary/Purpose:

As a Vice President, Fraud Strategy and Tools Implementation Design & Development, you will have the opportunity to work on major business initiatives that contribute to SYF s growth and productivity objectives. In this role, you will have the responsibility of leading fraud strategy implementation assignments supporting the Fraud function & will work directly with the business, IT and strategy teams in catering to the end-to-end implementation needs. The role needs to manage a team of 7 and responsible for career pathing and team deliveries as well. This is a strategic role in India and needs very close collaboration with India Implementation leads to draw synergies across various portfolio/functions.The role will need strong understanding of change management for prioritization of work.

Key Responsibilities:

• Lead fraud strategy implementation and validation, code changes to fraud implementation platform(s) for Retail Finance credit risk organization. Follow protocols in development and execution (coding, testing and implementing business rules) of credit and fraud prevention strategies. Assurance of six sigma rigor in strategy development, implementation, and monitoring. Develop and support Best-in-class analytic solutions

• Lead the Fraud Strategy Implementation India Team and collaborate across various functional teams for business outcomes.Represent fraud function for all projects related to the fraud platform. Appropriate management of time and resources for efficacy

• Lead projects to ensure successful implementation of fraud strategies, tools and processes. Provide thought leadership in various initiatives/projects(linked to People, Process, Product) and share best practices, lead automation effort

• Support operational credit team in response to internal and external audit requests

• Provide direction for the development and maintenance of the company credit policy. Identify new opportunities to reduce losses and enhance fraud screening process

• Work on several different projects simultaneously, of varying complexity and length. Establishing priorities and coordinating work

• Proactively manage efforts to maintain stakeholder satisfaction, and quantify project benefits delivered

Required Skills/Knowledge:

• Bachelor s degree with 10 years relevant experience (development in platform experience), or in lieu of a degree, 12+ years of relevant experience (development in platform experience).

• Strong Technical abilities and hands on experience strategy implementation platforms viz. Advance Defence, SAS FM, Defense Edge, Strategy Design Studio, Strategy Manager, TRIAD, Falcon, Hunter, etc.

• Minimum 1 year of experience using SAS, SQL & Unix, Mainframe, VBA, Excel

• Experience managing/mentoring a team to accomplish a set of goals

• Demonstrated project management experience with extreme attention to detail, report accuracy, data integrity, and team focus

• Strong interpersonal and communication skills, including the ability to work effectively with a wide range of end users

• Ability to work under pressure, meet deadlines, and manage project details while balancing multiple priorities

Desired Skills/Knowledge:

• MBA/MSc in analytical field.

• Knowledge for legacy fraud platforms

• Advance SAS/SQL, COBOL, JCL, Java, C, C++ programming capability/proficiency

• Exposure to Big Data technologies

Eligibility Criteria:

Bachelor s degree with 10+ years of relevant experience (development in platform experience), or in lieu of a degree, 12+ years of relevant experience (development in platform experience).

Work Timings:

This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time - 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details.

For Internal Applicants :

• Understand the criteria or mandatory skills required for the role, before applying

• Inform your manager and HRM before applying for any role on Workday

• Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format)

• Must not be any corrective action plan (First Formal/Final Formal, PIP)

• L10+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible.

• L10+ Employees can apply

Grade/Level: 12

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