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Engaged Employer

Synchrony

Compare

4.3

based on 1.1k Reviews

Video summary

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mid-Sized Company - 2024

Top Rated Company for Women - 2024

Top Rated Financial Services Company - 2024

49 Synchrony Jobs

AVP, AppOps and ContainerOps Lead

Synchrony International Services

4.3

based on 1.1k Reviews

18-19 years

Hyderabad / Secunderabad

1 vacancy

AVP, AppOps and ContainerOps Lead

Synchrony

posted 7d ago

Job Role Insights

Flexible timing

Key skills for the job

Hospital Administration Cloud Computing Information Technology Bfsi Financial Services CCTV Monitoring

+ 2 more

Job Description

Job Description:

Role Title : AVP, AppOps and ContainerOps Lead (L10)

Company Overview:

Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.

We have recently been ranked #2 among India s Best Companies to Work for by Great Place to Work. We were among the Top 50 India s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies.
Synchrony celebrates ~51% women diversity, 105+ people with disabilities, and ~50 veterans and veteran family members.
We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being.
We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles

Organizational Overview:

This role will be part of the Enterprise Integration Services group of Engineering organization.

PCF AppOps is responsible for the SYF PCF private and public AWS cloud build and support.
K8s ContainerOps team is responsible for SYF container platform and migration support.

Role Summary/Purpose:

We are seeking an experienced Cloud and Containers operations lead to join our team. The successful candidate will be responsible for bridging the gap between software development and Platform by supporting an environment for efficient development, testing, and deployment of software. The lead will work closely with the platform and application teams to ensure the smooth operation of our systems and services.

Essential Responsibilities:

Leading teams that support operations of PCF and K8s platforms 24x7
Collaborate with platform and application teams to ensure stable environment and reliable operational support
Collaborate with external vendors on latest K8s solutions and PCF updates
Work with Application teams to design, deploy, and maintain Kubernetes clusters in various environments (on-premises, cloud, hybrid) to support containerized applications
Automate repetitive tasks and processes using scripts and tools for platform administration
Establish and update monitoring and alerting best practices for Kubernetes clusters and PCF applications.
Lead the K8s PoCs to evaluate products and tools that will later become part of SYF standards
Implement and advocate for security best practices for Kubernetes and PCF environments
Optimize cloud environments for performance, scalability, and resource utilization
Ensure compliance with security and regulatory requirements
Monitor and optimize system performance and capacity
Stay up-to-date with industry trends and emerging technologies
Assist with 24x7 Service Desk providing local and remote services at a high level of customer satisfaction with measurable KPIs

Qualifications/Requirements:

Bachelor s Degree in any discipline with 5+ years of experience in IT, or in lieu of a degree 7+ years of relevant experience in IT.
Minimum 3+ years of cloud experience
Familiarity with cloud platform and services (e.g., AWS, PCF, EKS) - Preferably AWS Certified and the ability to deploy, manage, and optimize Kubernetes clusters in these environments.
Proficient in leading support team following ITIL standards
Proficient with scripting languages like Python, or Shell
Experience with CI/CD tools such as Jenkins, GitLab CI/CD, including managing pipelines

Desired Characteristics:

Experience with Tanzu K8s platform (TKGI) is a plus
Experience with logging and APM tools like Splunk and New Relic
Java spring boot application development experience is a huge plus
Microservice architecture familiarity
Creativity, enthusiasm, and energy with a strong customer "can do" attitude and result oriented
Experience working on large multi-tiered projects and programs
Hands on, self-motivated professional style with the ability to effectively prioritize multiple initiatives
Acts as an owner with a sense of urgency, accountability, and ownership
Strong leadership, analytic and problem-solving skills, and ability to manage multiple projects and priorities
Intermediate MS Excel knowledge

Recommended AWS Certifications:

AWS Certified DevOps Administrator - Associate
Certified Kubernetes Administrator

Eligibility Criteria:

Bachelors degree with minimum 5+ years of experience in IT, or in lieu of a degree 7+ years of relevant experience in IT.

Work Timings: 2pm to 11pm IST

( This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time - 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details).

For Internal Applicants :

Understand the criteria or mandatory skills required for the role, before applying
Inform your manager and HRM before applying for any role on Workday
Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format)
Must not be any corrective action plan (First Formal/Final Formal, PIP)
L4 to L7 Employees who have completed 12 months in the organization and 12 months in current role and level are only eligible.
L8+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible.
L08+ Employees can apply