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NatWest Services

Compare

4.0

based on 3 Reviews

102 NatWest Services Jobs

Lead Site Reliability Engineer, IAM, AVP

National Westminster Bank (NatWest)

4.0

based on 3 Reviews

12-17 years

Chennai, Gurgaon / Gurugram, Bangalore / Bengaluru

1 vacancy

Lead Site Reliability Engineer, IAM, AVP

NatWest Services

posted 1mon ago

Job Role Insights

Key skills for the job

Data Analytics Automation Testing Identity Access Management Production Support CCTV Monitoring Agile Coaching

+ 4 more

Job Description

Join us as a Site Reliability Engineer

You ll manage the provision of stable, resilient, reliable applications with the end goal of minimising disruption to Customer & Colleague Journeys (CCJ)
We ll look to you to identify and automate manual tasks and implement observability solutions, ensuring a thorough understanding of CCJ across applications
This is a great chance to work in a supportive environment with opportunities to advance your personal and career development
Were offering this role at associate vice president lev

What youll do

As a Site Reliability Engineer, you ll collaborate with feature teams to understand application changes, participate in delivery activities, and address production issues to assist in the delivery of change that does not negatively affect the customer experience. Youll contribute to site reliability operations which will include production support, incident response, on-call rota, toil reduction, and application performance. Youll also proactively lead improvement to release quality into production and provide highly available, performing, and secure production systems.

Other responsibilities will include:

Delivering automation solutions to minimise and eliminate manual tasks associated with maintaining and supporting the applications
Ensuring in-depth understanding of the full tech stack on which the application resides and depends on
Identifying alerting and monitoring requirements for an application, based on sound understanding of customer journeys
Evaluating the resilience of the end-to-end tech stack on which the applications depend, and addressing weaknesses
Seeking to reduce frequency of hand-offs in the end-to-end resolution of customer-impacting incidents

The skills youll need

To succeed in this role, you ll need experience of supporting live production services serving customer journeys with a demonstrable knowledge of ITIL processes and IT Security principles along with tools and techniques to prevent compliance breaches. Youll have hands on experience with Azure Cloud and full-stack observability using tools such as Log Analytics, Application Insights, and Grafana.

You ll also need:

Expert level knowledge of AWS and associated infra
Experience in Unix, SAML , OAuth / OIDC, Java Rest Webservices, Oracle Database, Unix, Shell scripting, Ansible
Hands on experience on WAF, Cloud security governance
Experience of using industry standard engineering tooling
Hands-on experience of configuring and tuning standard observability tooling
Good understanding of Identity and Access Management Domain and products like Ping Identity, Ping Access, Ping Federate, Ping Data Governance, Daon IdentityX
Good understanding of Agile model, DevOps and ITIL processes

Employment Type: Full Time, Permanent

Read full job description