Client Acquisition Executive

Job Title: Restaurant Onboarding Executive

Location: Mumbai/ GOA

Company: Swiggy (OFF ROLE)

Job Summary: The Restaurant Onboarding Executive will be responsible for managing the end-to-end process of onboarding new restaurant partners onto the Swiggy platform. This roleinvolves coordinating with restaurant partners, ensuring all necessary documentation iscompleted, and facilitating a smooth onboarding experience. The ideal candidate will haveexcellent communication skills, attention to detail, and a passion for building strongpartnerships.

Key Responsibilities:

• Onboarding Management:

○ Coordinate with new restaurant partners to collect and verify all required documentation.○ Guide restaurant partners through the onboarding process, ensuring all steps are completed accurately and efficiently.○ Set up restaurant profiles on the Swiggy platform, including menu listings and pricing details.

• Relationship Building:

○ Develop and maintain positive relationships with restaurant partners.○ Address any questions or concerns from restaurant partners during the onboarding process.○ Provide ongoing support to restaurant partners to ensure a successful launch on the platform.

• Training and Support:

○ Conduct training sessions for restaurant staff on how to use the Swiggy platform.○ Ensure restaurant partners are well-versed in Swiggy's policies and procedures.○ Offer continuous support to restaurant partners to help them optimize their performance on Swiggy.

• Process Improvement:

○ Identify opportunities to streamline the onboarding process and improve efficiency.○ Gather feedback from restaurant partners and share insights with the internal team to enhance the onboarding experience.○ Stay updated with industry trends and competitor activities to provide innovative solutions.

• Reporting and Documentation:

○ Maintain accurate records of the onboarding process for each restaurant partner.○ Prepare regular reports on onboarding activities and key performance indicators.○ Ensure compliance with all legal and regulatory requirements.

Qualifications:

• Graduate who knows how to operate a Laptop and its basics.
• Proven experience in a customer-facing role, preferably in the food and beverage or

hospitality industry.

• Excellent communication skills.
• Go to Field Sales Person.
• Ability to work independently and as part of a team.
• Passion for the food industry and technology.

How to Apply -

Interested Candidates please share your resumes at - sandhya.tiwari1_ch@external.swiggy.in