Customer Acquisition Executive

1. Client Acquisition & Onboarding: Engage new clients through calls and emails, providing tailored publishing solutions and accurate information to effectively onboard them.
2. Relationship Management: Cultivate and maintain strong relationships with both current and potential clients to ensure ongoing satisfaction and loyalty.
3. Needs Assessment & Solutions: Understand client requirements and offer personalized publishing packages that align with their goals.
4. Collaboration for Growth: Partner with sales and leadership teams to expand and strengthen the client base.
5. Client Database Management: Keep a well-organized and up-to-date database (CRM/Excel) of prospects and clients.
6. Pipeline Management: Track potential clients and ensure timely follow-ups to drive sales progression.
7. SOP Adherence: Follow and continuously improve Standard Operating Procedures (SOPs) to ensure consistent and efficient client management.
8. Project Collaboration: Collaborate with project managers to ensure the timely delivery and satisfaction of clients on expedited projects.

Key skills
1.English Proficiency (Spoken)
2. English Proficiency (Written)
3. Hindi Proficiency (Spoken)
4. Negotiation & Problem-solving