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173 Sutherland Global Services Jobs

Associate Manager- GDS & Sabre

5-10 years

₹ 8.5 - 7L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Chennai

1 vacancy

Associate Manager- GDS & Sabre

Sutherland Global Services

posted 3hr ago

Job Role Insights

Flexible timing

Job Description

Associate Manager - Account Management

Chennai, India

Full-time


Company Description

About Sutherland:

Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, theyre our core expertise.

We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.

Weve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.

For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.


Job Description

Managers in this role get to: Impact the Bottom Line: Drive the performance of a team of consultants, meeting and exceeding all KPI targets. Strengthen Relationships: Manage attrition, shrinkage, and other critical metrics of the team. Influence the Lives of Others: Coach and mentor Consultants, providing feedback and performance management. Keep Management Updated: Inform leadership on the latest trends of end-user customers and provide feedback to Ops Managers. Define Sutherland's Reputation: Drive organizational initiatives within the team from time to time.


Qualifications

Our most successful candidates will have: -

  • Minimum 6 + years of Sabre or Amadeus working experience, must be adept with the latest versions of both GDSs. Farelogix and NDC experience a plus
  • Deep SME in fare rules, schedule changes, name corrections, MCOs, Residuals, manual calculations, complex itineraries (international, multi-destination, different currencies), etc. Experience in Ticket issuance, reissuances (exchanges) a plus
  • Track record of low error rate; low airline debit memos/financial losses
  • Microsoft Office application skills, including Outlook, and Excel
  • Basic internet and web-based application skills
  • Be able to work in MS Office - Be able to work in a fast-paced environment
  • Be pro-active in developing trust and professional rapport with employees and team members; work as a team-player
  • Have strong analytical skills; be able to interpret data, identify trends, and make suggestions for improvements - Have strong verbal and written communication skills; be able to communicate in a clear, constructive, and professional manner.

Employment Type: Full Time, Permanent

Read full job description

Sutherland Global Services Interview Questions & Tips

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What people at Sutherland Global Services are saying

3.4
 Rating based on 148 Associate Manager reviews

Likes

Nice place to work. I have worked for 1 and half year and learned a lot of things also contributed a lot for the organization.

  • Job security - Excellent
  • +3 more
Dislikes

HR decisions are not expected they decide without proper investigation or formal investigation.

Read 148 Associate Manager reviews

Associate Manager salary at Sutherland Global Services

reported by 846 employees with 1-16 years exp.
₹3.3 L/yr - ₹13.8 L/yr
46% less than the average Associate Manager Salary in India
View more details

What Sutherland Global Services employees are saying about work life

based on 6.9k employees
62%
50%
65%
54%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

Sutherland Global Services Benefits

Submitted by Company
Worklife Balance
Perks & Bonuses
Employees Allowance
Paid Vacation
Food Vouchers
Health insurance
Submitted by Employees
Free Transport
Cafeteria
Job Training
Health Insurance
Team Outings
Soft Skill Training +6 more
View more benefits

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Sutherland Global Services Chennai Office Location

View all
Chennai Office
Sutherland Global Services, Corporate Office, 45, Velachery Rd, Velachery Chennai
Tamil Nadu 600042

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