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Sutherland - Siebel Administrator - CRM Apps (5-8 yrs)

5-8 years

Sutherland - Siebel Administrator - CRM Apps (5-8 yrs)

Sutherland Global Services

posted 1mon ago

Job Role Insights

Flexible timing

Job Description

Mode of Work : Hybrid - 3 days working from office.

Shift Timings : 2: 00PM IST to 11 : 00PM IST.

Work Location : Divyasree towers, Gachibowli, Hyderabad.

Notice Period : Candidates who can join within 30 days preferred.

Strong in / Good work experience :

- Siebel Administration & Operational Support.

- Project Management / Support The ability to take a lead role on projects, clear communication, and prioritizes documentation.

- Oracle Database Support The ability to perform refreshes and perform issue triage.

Roles and Responsibilities :


- Supports the existing Siebel CRM application and capabilities to be used on the Program, including working with the customer to obtain and maintain the tools and services necessary to support current functionalities in the Siebel applications and its associated interfaces.

- Ensuring High Availability of production environment through proactive monitoring.

- Handling incidents as part of application support and resolving incidents adhering to SLAs.

- Troubleshoots issues in existing Siebel IP 2019 based applications, Oracle BI Publisher, and web services written on an Oracle SOA platform.

- Conduct RCA analysis and document frequent issues and problems for future reference.

- Lead in installations, patches/updates, provides problem resolution, and supports teams in the use of Siebel CRM application tools used on the Program.

- Identify and resolve performance issues in Siebel and Oracle databases.

Qualifications :


- At least 5 years of experience maintaining Siebel CRM applications (using at least version 8.1x, or higher such as IP 2015/2016).

- Experience in Siebel environment setup/installation, Siebel Server Administration and patching of multiple environments on virtual machines running Windows and Linux/Unix Operating Systems.

- Experience using Siebel Server management tools, srvrmgr command line utility, data load using EIM.

- Good understanding of Design time/Runtime Repositories, Workspaces (Main, Development and Integration) and rebasing.

- Experience in applying Siebel patches related to product upgrades and security hardening.

- Understanding of Siebel architecture and experience in monitoring and troubleshooting application performance including Siebel inbound and outbound web services hosted on enterprise service bus (i.e. Oracle Service Bus).

- Knowledge in Oracle databases for resolving performance issues, SQL Tuning, database refresh, expdp, impdp, Physical Standby and SQL Developer.

- Knowledge in unix shell scripting, SoapUI.

- Strong problem-solving skills to diagnose and fix issues.

- Experience supporting system development, integration and test environments.

- Experience using engineering environments and tools that support agile development.

- Experience working in Siebel operational environments that involve load balancing.


Functional Areas: Software/Testing/Networking

Read full job description

Prepare for Siebel Administrator roles with real interview advice

Top Sutherland Global Services Siebel Administrator Interview Questions

Q1. Your preferred game and how to play it
Q2. What will you do if you were given 1 millions in amount in your hand. How will you spend it?
Q3. How to find issues in Ram related to trouble shooting
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What people at Sutherland Global Services are saying

Siebel Administrator salary at Sutherland Global Services

reported by 1 employee with 7 years exp.
₹18 L/yr - ₹23 L/yr
165% more than the average Siebel Administrator Salary in India
View more details

What Sutherland Global Services employees are saying about work life

based on 7.1k employees
62%
50%
65%
54%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

Sutherland Global Services Benefits

Submitted by Company
Worklife Balance
Perks & Bonuses
Employees Allowance
Paid Vacation
Food Vouchers
Health insurance
Submitted by Employees
Free Transport
Cafeteria
Job Training
Health Insurance
Team Outings
Soft Skill Training +6 more
View more benefits

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Mumbai Office
Sutherland Global Services, 101, Interface Building No - 16 Off Link Road, Malad (W) Mumbai
Maharashtra 400064

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