Lead - HR_Employee Experience

Job Description

We are seeking a dynamic and empathetic Lead - Geo HR to join our team in Bengaluru, India. In this role, you will be responsible for creating and implementing innovative onboarding programs that set new employees up for success from day one. As a key member of our HR team, you will play a crucial role in shaping the first impressions and experiences of our new hires, ensuring a smooth transition into our organization.

• Work with Talent Acquisition and hiring managers to ensure the role is explained clearly to candidates during the hiring process.
• Engage with new hires to enhance new hire experience in 0-90-day tenure. 
• Conduct Pre-hire orientation programs to reduce offer drop out ratio. 
• Using data to drive insights and priorities, you will work with the local HR team to identify pain points along the employee journey, and use design thinking and EX tools to constantly improve the EX.
• Develop, monitor, and analyze the process of exit interviews; and proactively implement preventive actions based on exit data.
• Run employee onboarding and retention projects.
• Perform other duties requested by the manager, which are related to this position and meet qualifications.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field
• 3-5 years of experience in HR, onboarding, or employee experience roles
• Strong communication skills, both verbal and written, with the ability to engage effectively with employees at all levels
• Proficiency in HR software and onboarding platforms
• Excellent project management skills with the ability to handle multiple onboarding processes simultaneously
• Data analysis and reporting skills to track and present onboarding metrics
• Strong presentation skills for delivering engaging orientation sessions
• Experience in designing and implementing onboarding programs
• In-depth knowledge of best practices in employee onboarding and engagement
• Thorough understanding of HR policies and procedures
• HR certifications such as SHRM-CP or PHR preferred
• Ability to work in a fast-paced, dynamic environment and adapt to changing priorities
• Strong attention to detail and organizational skills
• Empathetic and supportive approach to addressing new hire concerns
• Fluency in English required; proficiency in Hindi preferred

Additional information

The Employee Experience Lead is an integral role and will be responsible for leading Employee Experience in the 0-90-day tenure.

• Work with Talent Acquisition and hiring managers to ensure the role is explained clearly to candidates during the hiring process.
• Engage with new hires to enhance new hire experience in 0-90-day tenure. 
• Conduct Pre-hire orientation programs to reduce offer drop out ratio. 
• Using data to drive insights and priorities, you will work with the local HR team to identify pain points along the employee journey, and use design thinking and EX tools to constantly improve the EX.
• Develop, monitor, and analyze the process of exit interviews; and proactively implement preventive actions based on exit data.
• Run employee onboarding and retention projects.
• Perform other duties requested by the manager, which are related to this position and meet qualifications.Role & responsibilities

Please share CVs at sweta.singh@sutherlandglobal.com