Sales Coordinator - Dealer Sales Executive (Churchgate)

Roles and Responsibilities

Sales Operations & Business Development

• Responsible for handling sales operations by smoothly handling new enquiries
• Preparing and sending pro-forma & quotations to dealers
• Processing sales orders and follow-ups for dispatch with factory
• Responsible for follow-ups for payment collection in time from Dealers.
• Prepare sales MIS & payment report monthly basis for review meeting
• Handle all backend communications with new and existing customers in terms of emails / phone calls and provide after-sales support as required.
• Arrange samples along with covering letters to clients
• Inform clients of unforeseen delays or problems.
• Handle all type of customer complaints & ensure resolving same in minimum time line keeping customer 100% satisfied
• Responsible for achieving sales target and KRA assigned
• Responsible for generating business by converting leads to sales and achieve assigned quarterly targets
• To manage promotional activities like distribution of latest catalogues, posters, banners, calendars etc. are regularly distributed to all dealers.

Sales-Field Support:

• Make cold calls and contact prospective dealers, understand their requirements and provide solutions.
• Supporting field sales team to plan their visit to customers
• Analyse field sales reports and prepare MIS report
• Participate on behalf of the company in exhibitions along with the team
• Help preparing and organizing promotional material for events

Desired Candidate Profile

• Good computer skills (MS Office)
• Eye for detail
• Proficiency in English & verbal/written communication skill
• Ability to multitask.
• Positive attitude & go getter,