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42 Super Scholar Jobs
PreSales Telecaller
Super Scholar
posted 13hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Overview
The PreSales Telecaller plays a pivotal role in supporting the sales team by generating interest and creating leads for potential clients. This position involves direct communication with prospects to understand their needs and introduce the companys products and services effectively. By providing targeted information and demonstrating strong persuasive techniques, the PreSales Telecaller contributes significantly to the sales pipeline, ensuring that the sales team can focus on closing deals. The ideal candidate should possess exceptional communication skills, a customer-oriented mindset, and the ability to work in a fast-paced environment. This role not only facilitates lead generation but also enhances customer relations and builds brand loyalty, which is essential in a competitive marketplace. A PreSales Telecaller must be motivated, energetic, and capable of handling objections skillfully while maintaining a positive atmosphere for potential clients. Effective performance in this role can lead to significant contributions to the overall sales success and growth of the organization.
Key Responsibilities
- Conduct outbound calls to prospective clients.
- Introduce company products and services to potential customers.
- Qualify leads based on defined criteria.
- Maintain accurate records of interactions in CRM systems.
- Follow up on leads generated through marketing efforts.
- Understand customer needs and tailor information accordingly.
- Answer queries and provide relevant information to interested clients.
- Schedule appointments for the sales team with qualified leads.
- Prepare and maintain weekly reports on call outcomes.
- Collaborate with the sales team to refine pitch tactics.
- Implement feedback from team meetings to improve engagement strategies.
- Handle objections and clarify the benefits of products proactively.
- Continuously update knowledge of product offerings and industry trends.
- Represent the company positively in all communications.
- Meet or exceed monthly call and appointment targets.
Required Qualifications
- High School diploma or equivalent; Bachelor s degree preferred.
- 1-2 years of experience in telemarketing or sales roles.
- Proven track record of achieving targets in a telecalling environment.
- Excellent verbal and written communication skills.
- Ability to build rapport quickly with clients.
- Strong organizational and time management skills.
- Proficient in Microsoft Office Suite and CRM software.
- Ability to adapt to various communication styles.
- Experience working in a team-oriented environment.
- Knowledge of lead generation techniques.
- Strong problem-solving and analytical skills.
- Ability to handle rejection professionally.
- Familiarity with market research techniques.
- Basic understanding of sales metrics and KPIs.
- Flexibility to work in changing environments.
- Willingness to undergo training to understand products better.
Employment Type: Full Time, Permanent
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based on 11 employees
Flexible timing
Monday to Saturday
No travel
Day Shift
Super Scholar Benefits
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