Executive / Senior Executive - Reservations

• Obtains customer information by answering telephone calls; interviewing customers; verifying information.
• Ability to determine eligibility by comparing customer information to requirements;
• Informs customers by explaining procedures; answering questions; providing information.
• Maintains and improves quality results by adhering to standards and guidelines;
• Self-motivated and ability to learn by studying new product descriptions;
• Accomplishes the target and organization mission by completing related results as needed;
• Collections towards the product purchased.

Skills:

• Verbal communication
• Phone skills / Mail skills
• Listening
• People skills
• Customer service
• Attention to detail
• Professionalism

Interested candidates cv @ careers@sterlingholidays.com