Reservations Executive - Multiple Processes

Job Responsibilities:

1. Handling Reservations and Sales.

2. Handling Guest queries and converting it into Sale.

3. Meeting team targets on monthly and yearly basis

4. Maintaining the TATs as per company standards and sending quotation to the guests

5. Maintain existing client relationships by providing on-going consultation

6. Upselling.

7. Customer Relations/ Handling escalations/Resolving Issues.

Eligibility Criteria:

1. 3 to 4 years of experience in Reservations/ International Travel Sales Process.

2. Excellent communication skills in English.

3. Strong personality with a zeal for sales.

4. Confident in handling voice processes.

Shift: Multiple (UK/ Day/ Night)

Processes: Multiple