Telecaller/Customer Service Role (0-5 yrs)

- Opportunity within a company with a solid track record of performance

- Work alongside & learn from best in class talent

- Join a market leader within Other Services

Our client is the leading Gold buyer all over India. Our client releases the pledged gold. Our client is the only company who provide instant money for the gold with minimum documentation. Within 30 min free door step service.

The Job:

You will be responsible for :

- Handling inbound calls and emails in a professional manner.

- Resolving customer inquiries and requests and ensuring strong customer satisfaction.

- Working with various internal teams to ensure prompt and accurate order processing and delivery.

- Escalating customer feedback as required.

Ideal Candidate:

- You have at least 1 year experience within a Customer Service or Telesales role, ideally within the Other Services industry.

- You possess excellent interpersonal as well as written and verbal communication skills.

- You possess strong analytical skills and are comfortable dealing with numerical data

- You are a strong mentor and coach who can build high performing teams

- You pay strong attention to detail and deliver work that is of a high standard