International Customer Service Role (1-5 yrs)

- Attractive Salary & Benefits

- A role that offers a breadth of learning opportunities

- Perks: Unlimited Incentives, cab facility

Our client transforms the way businesses approach human resources. As a trusted HR service provider, our client specialize in delivering customized solutions that help organizations achieve their strategic goals.

The Job:

You will be responsible for :

- Handling calls in a professional manner.

- Resolving customer inquiries and requests and ensuring strong customer satisfaction.

- Working with various internal teams to ensure prompt and accurate order processing and delivery.

- Escalating customer feedback as required.

Ideal Candidate:

- (US Voice Process)

- Location: Wagle Estate, Thane

- Experience:- Minimum 1 year in International Process (US, UK, Australia process preferred)

- Employment Type:- Full-time, Immediate joiners preferred

- Work Schedule:- Night Shift, 5 days a week

Requirements:

- Minimum 1 year of experience in a similar role within an international process (US, UK, Australia).

- Excellent communication skills in English (both verbal and written).

- Ability to work night shifts and weekends as needed.

- Strong problem-solving skills and ability to multi-task in a fast-paced environment.

Preferred Skills:

- Experience in US sales, customer service, retentions, collections, or medical billing.