Policybazaar - Customer Service Role (0-4 yrs)

Job Title: Customer Service Executive - Voice Process

Location: Mumbai [ Malad West]

Type: Full-Time/Part-Time

Role Summary:

We are hiring for a voice process role. Candidates should be fluent in any regional language such as Gujarati, Malayalam, Telugu, Tamil, or Kannada, with good communication skills to assist customers and resolve their queries.

Key Responsibilities:

- Handle customer calls (inbound/outbound) professionally.

- Resolve queries and provide accurate information.

- Maintain customer records and meet performance targets.

Requirements:

- Fluency in any regional language (Gujarati, Malayalam, Telugu, Tamil, or Kannada).

- Basic English or Hindi communication skills.

High school diploma (minimum); customer service experience is a plus.

Benefits:

- Competitive salary & incentives.

- Training & career growth opportunities.