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123 PolicyBazaar Jobs

Policybazaar - Customer Service Role (0-4 yrs)

0-4 years

Policybazaar - Customer Service Role (0-4 yrs)

PolicyBazaar

posted 1mon ago

Job Role Insights

Fixed timing

Job Description

Job Title: Customer Service Executive - Voice Process

Location: Mumbai [ Malad West]

Type: Full-Time/Part-Time

Role Summary:

We are hiring for a voice process role. Candidates should be fluent in any regional language such as Gujarati, Malayalam, Telugu, Tamil, or Kannada, with good communication skills to assist customers and resolve their queries.

Key Responsibilities:

- Handle customer calls (inbound/outbound) professionally.

- Resolve queries and provide accurate information.

- Maintain customer records and meet performance targets.

Requirements:

- Fluency in any regional language (Gujarati, Malayalam, Telugu, Tamil, or Kannada).

- Basic English or Hindi communication skills.

High school diploma (minimum); customer service experience is a plus.

Benefits:

- Competitive salary & incentives.

- Training & career growth opportunities.


Functional Areas: Other

Read full job description

Prepare for Customer Service roles with real interview advice

Top PolicyBazaar Customer Service Interview Questions

Q1. BFS Traversal in a Graph Given an undirected and disconnected graph G(V, E) where V vertices are numbered from 0 to V-1, and E represents e ... read more
Q2. Brief introduction, What is Policybazaar?, Why to join Sales..
Q3. What is sale and sell me this pen and who is policybazaar
View all 186 questions

What people at PolicyBazaar are saying

5.0
 Rating based on 2 Customer Service reviews

Likes

Work atmosphere

  • Salary - Excellent
  • +6 more
Dislikes

Everything feels better at policybazaar

Read 2 Customer Service reviews

Customer Service salary at PolicyBazaar

reported by 4 employees with 1-3 years exp.
₹3 L/yr - ₹3.2 L/yr
8% more than the average Customer Service Salary in India
View more details

What PolicyBazaar employees are saying about work life

based on 3.8k employees
66%
41%
70%
99%
Strict timing
Rotational Shift
No travel
Day Shift
View more insights

PolicyBazaar Benefits

Submitted by Company
Unlimited incentives
Car Lease
Insurance cover
EAP
Creche Facility
Maternity benefits +3 more
Submitted by Employees
Job Training
Cafeteria
Health Insurance
Work From Home
Soft Skill Training
Team Outings +6 more
View more benefits

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PolicyBazaar Gurgaon / Gurugram Office Location

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Gurgaon Office
Headquarter
Plot No.119, Sector - 44 Gurgaon
122001

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