Sales Trainer

Experience 3+ Years of experience (can prefer candidates with 1 year of core training experience)

Job Responsibilities

Identifying the training needs across levels & conducting Refresher Training for the employees to improve productivity.

Coordinate training schedule, set up, creation of training materials and follow-up.

Training new employees in areas including sales training, product knowledge, customer communications and internal systems.

Responsible for providing the product knowledge on Health Insurance to all new joiners.

Delivering product training (including selling skills, soft skills, objection handling) to Associate Sales Consultants, Team Leaders and Asst. Sales Managers

Assist in delivery of on-going training programs

Evaluate training and report on trainees

Reviewing trainings performances and preparing participants score sheets

Arrange for follow-up training, or report following training sessions

Timely & constructive feedback and counselling of the trainees

Maintain detailed records of workshops conducted, participant lists, feedback, follow up activities etc

Desired Skills:
Required from a training background
Proficiency in employee development to assist employees in meeting the Performance Targets through Hiring, Coaching & Mentoring.
Ability to calibrate employee performance to the Performance Targets through monitoring and Coaching
Ability to communicate and resolve issues that affect Performance Criteria
Ability to handle escalations from employees
Ability to escalate issues to their supervisor or other internal departments
Demonstrated language fluency in English or the regional language

Candidate should be comfortable working from office 6days - Gurgaon/Mumbai Office