Customer Service Role - BFS (0-3 yrs)

Job Summary: We are seeking a friendly and professional Receptionist to manage our front desk and perform various administrative tasks. The ideal candidate will be the first point of contact for our company, ensuring a positive experience for all visitors and callers.

Responsibilities:

- Greet and welcome visitors, directing them to the appropriate office or person.

- Answer, screen, and forward incoming phone calls.

- Receive and sort daily mail and deliveries.

- Maintain a tidy and presentable reception area with necessary stationery and materials.

- Provide basic and accurate information to visitors and callers.

- Maintain office security by following safety procedures and controlling access via the reception desk.

- Order front office supplies and keep inventory of stock.

Requirements:

- Excellent written and verbal communication skills.

- Proficiency in Microsoft Office applications (Word, Excel, Outlook).

- Prior experience as a receptionist or in a related field is preferred.

- Ability to multitask and manage stress effectively.