Executive - Customer Service - Personal Care & Cosmetics (0-2 yrs)

-Opportunity within a company with a solid track record of performance

-Join a market leader within Personal Care & Cosmetics

-Opportunity to make a positive impact

Our client is a Middle East Best Fragrance Now in India. From exotic Eau De Parfums to mesmerising Body Mist You name it We have it

The Job

You will be responsible for :

- Handling inbound calls and emails in a professional manner.

- Resolving customer inquiries and requests and ensuring strong customer satisfaction.

- Working with various internal teams to ensure prompt and accurate order processing and delivery.

- Escalating customer feedback as required.

Ideal Candidate

- You have at least 1 year experience within a Customer Service role, ideally within the Personal Care & Cosmetics industry.

- You possess excellent interpersonal as well as written and verbal communication skills.

- You have working knowledge of communication and problem solving

- You are adaptable and thrive in changing environments

- You are a self-starter and demonstrate a high level of resilience

- You pay strong attention to detail and deliver work that is of a high standard