Executive - Customer Service - Call Center (0-8 yrs)

-Opportunity to make a positive impact

Our client is rated the number 1 National Teleradiology company in the United states by KLAS in 2011 was founded in 2002 by two Yale University trained physicians. It provides teleradiology services (i.e., CT, MRI, Xray, ultrasounds reports) to over 150 hospitals in the United States.

The Job

You will be responsible for :

- Customer Support, Customer Service, and Communication skills

- Experience in Contact Centers and Sales

- Strong interpersonal and problem-solving abilities

- Excellent verbal and written communication skills

- Ability to multitask and work under pressure

- Previous experience in a healthcare or telecommunication setting is a plus

- Bachelor's degree in Business Administration or related field

Ideal Candidate

Qualifications

- Customer Support, Customer Service, and Communication skills

- Experience in Contact Centers and Sales

- Strong interpersonal and problem-solving abilities

- Excellent verbal and written communication skills

- Ability to multitask and work under pressure

- Previous experience in a healthcare or telecommunication setting is a plus

- Bachelor's degree in Business Administration or related field

Requirements:

- Should have good verbal and written communication skills.

- Should be a good listener.

- Should be a team player and work independently when required.

- Should be willing to work on weekends.

- Candidate with home science background is an advantage.

- Should be flexible to work in different shifts.

- Strong computer skills.

- Should have 4 or 8 years of international voice process experience.

- Knowledge of customer service principles and practices.

- Basic knowledge of MS office.

- High level of professionalism.