Associate - Customer Support (0-1 yrs)

-A role that offers a breadth of learning opportunities

-Leadership Role

-Opportunity to make a positive impact

Our client solve business inefficiencies. Since 2000 we have been providing streamlined back-office outsourcing solutions for clients based around the world.

The Job

You will be responsible for :

- Handling inbound calls and emails in a professional manner.

- Resolving customer inquiries and requests and ensuring strong customer satisfaction.

- Working with various internal teams to ensure prompt and accurate order processing and delivery.

- Escalating customer feedback as required.

Ideal Candidate

- You have at least 1 year experience within a Customer Service role, ideally within the Ed Tech industry.

- You possess excellent interpersonal as well as written and verbal communication skills.

- You have working knowledge of International

- You are a strong networker & relationship builder

- You pay strong attention to detail and deliver work that is of a high standard

- You are a strong team player who can manage multiple stakeholders