Inside Sales Role - IT (1-3 yrs)

-Work alongside & learn from best in class talent

-Leadership Role

-Fantastic work culture

Our client is expertise in the field of 'Fluid Instrumentation & Process Control Systems'. Our client is the only Authorized distributor in India and Bangladesh to market, sell and service FITOK GmbH products.

The Job

You will be responsible for :

- Handling incoming queries and building good client relationships.

- Ensuring all leads are well qualified by identifying the correct decision makers and understanding their requirements.

- Handing over qualified leads to the sales teams with the objective of closing the sale.

- Maintaining and updating the lead generation database.

- Achieving weekly/monthly targets as set out by the business.

Technical Sales & Order Closure:

- Understand customer inquiries, technical requirements, and project specifications to provide tailored solutions.

- Engage with customers to resolve concerns and negotiate terms to finalize sales.

Customer Support:

- Serve as the first point of contact for inbound customer queries related to technical products or small orders.

- Ensure prompt follow-ups and maintain customer satisfaction by providing accurate and timely information.

Sales Pipeline Management:

- Manage and prioritize multiple small-order inquiries and ensure their timely closure.

- Track and document sales activities in CRM software, maintaining a high degree of accuracy.

- Achieve assigned targets for order volume, revenue, and customer retention.

- Maintain a high closure rate for small-ticket items within defined timeframes.

Ideal Candidate

- You have at least 1 year experience within a Inside Sales / Sales Development Representative role, ideally within the Chemicals, Oil & Gas and Pharmaceuticals / Biotechnology industry.

- You have a proven track record of meeting/exceeding your targets.

- You possess excellent interpersonal as well as written and verbal communication skills.

- You have working knowledge of Technical Sales & Order Closure, Customer Support and Sales Pipeline Management. Strong technical acumen with the ability to explain complex products or solutions in simple terms.

- You are a strong networker & relationship builder. Excellent communication and negotiation skills.

- You are highly goal driven and work well in fast paced environments

- You are a strong team player who can manage multiple stakeholders

- Proficiency in CRM tools, Microsoft Office Suite, and technical documentation.

- Ability to manage time effectively and handle multiple inquiries simultaneously.

Qualifications:

Education: Bachelor's degree in engineering (Mechanical, Instrumentation) preferred /MBA/B. Sc

Experience:

- 2+ years of experience in inside sales, application engineering, or technical support.

- Experience in handling technical products and small-scale B2B sales is preferred.