Key Account Manager - eCommerce (3-7 yrs)

Key Account Manager - Ecommerce

Role-Based Responsibilities:

- Responsible to conduct, operate and increase the business of the organisation on key account with sales plan to achieve budgeted numbers.

- Connect/coordinate with Account/ Category managers of the key account.

- Ensuring strong & healthy relationship with the account team to drive business.

- To understand price sensitivity and manage to price, ensuring there is price parity as per the policy.

- Promotions and Ads: Create and manage ads, evaluate which ads are working and optimizing the same to achieve.

- Online Store Operations: Manage inventory, optimize content for listings, listing hygiene as per platform standards/guidelines.

- Inventory planning and management aligned with sales and marketing plan, focus on top-sellers, to improve inventory turn and optimized discounting.

- Product focus: To make sure our top-sellers are in category/sub category sales rank with good visibility and discoverability.

- Managing and tracking payments from the partner websites, reconciliation and ensure there is no variance in the same.

- Manage brand reputation through reviews/ ratings/ feedback on the account.

- Competition Mapping: constantly track competitor brands and product, comparative category share of company to be tracked and work on increasing it.

- Use all the tools/services available on the account that can help in increasing our customer base.

Qualification and Experience:

Experience: Minimum 3+ years "In Beauty and Personal Care" Category (FMCG) on Ecommerce platform.

Skills:

- Excellent Communication Skills (Written/Verbal)

- A strong sense of urgency, ability to manage details and multiple tasks while responding to changing priorities and feedback

- A hands-on self-starter, with a can-do positive attitude, willing to roll up their sleeves to do whatever it takes to get the job done, and a strong work ethic will also be essential