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129 ServiceNow Jobs

Workforce Mobilisation Services Regional Coordinator

4-7 years

Hyderabad / Secunderabad, Ahmedabad

1 vacancy

Workforce Mobilisation Services Regional Coordinator

ServiceNow

posted 1d ago

Job Description

Job Description

What you get to do in this role:

Role and Responsibilities: As a WMS Regional Coordinator, you will play a key role in supporting our Workforce Mobilisation Services (WMS) vertical, within our Global Incubation Hub, which is vital for resourcing needs across Customer Support and Service (CSS). The WMS team manages the contingent worker budget for CSS Delivery and focuses on three primary missions: maintaining a dynamic workforce, expanding capacity within Subject Matter Expert (SME) teams, and developing a talent pipeline.

Your main responsibilities include:

  • Collaborating with CSS Delivery Leadership to identify and address resourcing needs.
  • Distributing contractor budget allocations to teams through headcount allocations.
  • Raising job postings through approved suppliers and ensuring effective candidate engagement.
  • Driving the achievement of contractor hiring targets and optimizing hiring processes.
  • Screening CVs, scheduling interviews, and maintaining up-to-date records of each candidates progress.
  • Managing stakeholder relationships with Hiring Managers (HMs), regional and global directors, suppliers, and Employer of Record (EoR) partners.
  • Handling Purchase Requisitions (PR) and Purchase Orders (PO) as needed.
  • Ensuring adherence to processes and KPI deliverables and providing communication and interface with all areas supported by WMS.
  • Your day-to-day focus and responsibilities will be aligned to your specific region however you will be expected to support other Regional Coordinators globally.

Qualifications

To be successful in this role you have:

Mandatory Requirements: To be successful in this role, you need to have:

  • Excellent written and verbal communication skills.

Employment Type: Full Time, Permanent

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What people at ServiceNow are saying

What ServiceNow employees are saying about work life

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85%
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Flexible timing
Monday to Friday
No travel
Day Shift
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ServiceNow Benefits

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Insurance, Health & Wellness Benefits
Financial & Retirement Benefits
Perks & Discounts
Annual Professional Growth Support
Family & Parental Benefits
Generous Vacation & Time Off
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Work From Home
Cafeteria
Health Insurance
Free Food
Job Training
Gymnasium +6 more
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Service Now, Level 3, Block C, iLabs Centre, Inorbit Mall Road, Madhapur Hyderabad
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