UX Researcher

What you get to do in this role:

• Represent the needs of customers across the product and design lifecycle from discovery through design validation and customer adoption
• Apply appropriate research techniques and methods for specific project needs
• Engage with customers to understand their unique implementation of our products, including defining and synthesizing user needs and use cases
• Partner with Product Managers and Designers to influence product strategy and roadmaps
• Validate feature and design direction through participatory design, early concept testing, formative and summative usability testing.
• Analyze and synthesize current or previous qualitative studies and quantitative data to generate strategic and tactical insights with actionable recommendations.
• Communicate findings through artifacts such as specific user segments, persona frameworks, jobs to be done, user journeys, task analyses, etc.