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based on 364 Reviews

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129 ServiceNow Jobs

ITAM Content Analyst

2-6 years

Hyderabad / Secunderabad, Ahmedabad

1 vacancy

ITAM Content Analyst

ServiceNow

posted 1d ago

Job Role Insights

Flexible timing

Job Description

Job Description

What you get to do in this role:

  • Participate in various types of content auditing activities having different levels of complexity. This includes addressing various requests and issues reported by various stake holders, including customers.
  • Interpreting licensing/contract terms and conditions; using the knowledge gained from past experience; and auditing the content items to ensure a world-class quality content library.
  • Understand the overall ServiceNow ITAM product suite features, workflow and utilize the knowledge gained from past experience in auditing ITAM content to ensure a world-class quality ITAM content library.
  • Manage IT Products SKU information and multiple catalogues
  • Creating and updating ITAM content-related process documents
  • Review contents curated by team, where required, as part of internal content review process
  • On a regular basis, auditing a high volume of ITAM content data of different types to ensure the customer and organization goals are met ahead of time.
  • Impart the acquired knowledge from the overall experience to the team to improve the efficiency and quality of the content
  • Transform the network discovery data into actionable information that can be used for license management and ensure the quality and correctness.
  • Creation of various content entities whenever required.
  • Collaborate with team members and different stake holders in a fast-moving and aggressive work environment, which helps our customers get world-class quality software and hardware content
Qualifications

To be successful in this role you have:

  • The candidates should have 2-6 years of experience.
  • Should have experience in IT Asset Management with extensive hands-on experience in interna

Employment Type: Full Time, Permanent

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What people at ServiceNow are saying

Content Analyst salary at ServiceNow

reported by 4 employees
₹2.1 L/yr - ₹3.6 L/yr
27% less than the average Content Analyst Salary in India
View more details

What ServiceNow employees are saying about work life

based on 364 employees
85%
89%
76%
97%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

ServiceNow Benefits

Submitted by Company
Insurance, Health & Wellness Benefits
Financial & Retirement Benefits
Perks & Discounts
Annual Professional Growth Support
Family & Parental Benefits
Generous Vacation & Time Off
Submitted by Employees
Work From Home
Cafeteria
Health Insurance
Free Food
Job Training
Gymnasium +6 more
View more benefits

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ServiceNow Hyderabad / Secunderabad Office Location

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Hyderabad Office
Service Now, Level 3, Block C, iLabs Centre, Inorbit Mall Road, Madhapur Hyderabad
Telangana 500081

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