Premium Employer

i

This company page is being actively managed by ServiceNow Team. If you also belong to the team, you can get access from here

ServiceNow Verified Tick

Compare button icon Compare button icon Compare
filter salaries All Filters

114 ServiceNow Jobs

Senior Employee Relations Partner

5-9 years

Hyderabad / Secunderabad, Ahmedabad

1 vacancy

Senior Employee Relations Partner

ServiceNow

posted 5d ago

Job Description

Job Description
The Senior ER Partner is a key partner to the Global Human Resource Business Partners (HRBPs); Global Employment Law Team; Diversity, Equity, and Inclusion Team; and Global Safety Security Team. The ER Partner provides advice and counsel to employees, managers, leaders, and HRBPs related to performance management challenges, interpersonal conflict, conduct issues, and various other employee relations matters as needed. The ER Partner supports the completion of investigations and grievance processes, ensuring they are conducted in a thorough, neutral, and timely manner, and partnering with Global Employment Law as necessary and/or appropriate. The ER Partner identifies broader employee relations issues across the enterprise, partnering cross-functionally with COE s to recommend, implement, and effectuate improvements to the employee experience through consistency and compassion and with a scalable approach.
What You Get To Do
  • Bring our People Pact to life as you support the delivery of Employee Relations programs to an audience of managers and employees; serve as a first point of contact for managers regarding performance concerns, conflict management, and other Employee Relations matters; maintain and update internal Employee Relations Case Management (ERCM) tracker.
  • Advise and counsel managers and HR partners on the enterprise performance philosophy; serve as an initial point of contact for managers regarding performance concerns; provide resources and training materials to help inform managers and employees and provide guidance on best practices; coach and train managers on how to thoroughly and meaningfully documenting feedback conversations.
  • Act as a key thought partner to HRBPs around employee interpersonal challenges, conduct issues, leadership concerns, etc. in their respective organizations; provide feedback, advice and support to employees, managers, and leaders across the enterprise regarding interpersonal conflict, conduct concerns/issues, leadership style concerns, and other various employee relations matters.
  • Conduct low- to moderate-complexity investigations, grievance processes, and disciplinary processes, ensuring that all appropriate documentation is created and maintained, and providing actionable recommendations and insights back to the enterprise as appropriate.
  • Play a key role in administering and maintaining internal ERCM; create cases and provide thorough and accurate notes on case details; regularly update status and details of cases; conduct audits to ensure global data is being entered and maintained in accordance with internal SOPs; conduct data cleansing when needed; compile and analyze reports for stakeholders.
  • Implement, effectuate, and continuously work to improve ER processes across the enterprise to help drive a consistently excellent employee experience globally.
  • Support the development and expansion of training materials that will enable a growing audience of both managers and employees; collaborate with cross-functional partners to identify areas in which additional enablement materials are needed; contribute to the creation of content geared toward improving the employee experience and continuing to maintain ServiceNow s outstanding workplace culture.
  • Partner with Global Employment Law team to provide HR policy, process and program coaching to employees and managers, when appropriate; become an expert in local and regional legislation and policy interpretation to help ensure compliance.
  • Play an active role in standardizing processes for the Employee Relations team by utilizing ServiceNow platform and exploring Gen AI capabilities; demonstrate innovative mindset to identify and support development of future process improvements; support the creation and documentation of Employee Relations processes and procedures.
  • Act as a culture champion, regionally and globally, working with HR partners and business stakeholders to drive high-levels of engagement.
  • Complete various projects such as reporting and tasks as required with cross-functional HR / Partner teams, working on projects/programs.
Qualifications
Who You Are
  • You have a demonstrated ability to provide feedback and coaching to employees and leaders at every level, leading with empathy but also helping others to reflect and

Employment Type: Full Time, Permanent

Read full job description

ServiceNow Interview Questions & Tips

Prepare for ServiceNow roles with real interview advice

What people at ServiceNow are saying

What ServiceNow employees are saying about work life

based on 371 employees
85%
88%
75%
94%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

ServiceNow Benefits

Submitted by Company
Financial & Retirement Benefits
Insurance, Health & Wellness Benefits
Perks & Discounts
Annual Professional Growth Support
Family & Parental Benefits
Generous Vacation & Time Off
Submitted by Employees
Work From Home
Cafeteria
Health Insurance
Free Food
Job Training
Gymnasium +6 more
View more benefits

Compare ServiceNow with

Salesforce

4.0
Compare

Oracle

3.7
Compare

SAP

4.2
Compare

Microsoft Corporation

4.0
Compare

IBM

4.0
Compare

Adobe

3.9
Compare

Cisco

4.1
Compare

VMware Software

4.4
Compare

Accenture

3.8
Compare

HCLTech

3.5
Compare

Amdocs

3.8
Compare

Automatic Data Processing (ADP)

4.0
Compare

24/7 Customer

3.5
Compare

Thomson Reuters

4.1
Compare

NCR Voyix

3.9
Compare

Oracle Cerner

3.7
Compare

Chetu

3.3
Compare

R Systems International

3.3
Compare

Dassault Systemes

4.0
Compare

Globant

3.8
Compare

Similar Jobs for you

Employee Relations Specialist at Gsparks Technology Services

Hyderabad / Secunderabad, Chennai + 1

7-12 Yrs

₹ 12-16 LPA

Employee Relations Specialist at Edge Partnership

Mumbai

10-15 Yrs

₹ 25-32 LPA

Employee Relations at Piramal Pharmasolutions

Mumbai

5-6 Yrs

₹ 13-17 LPA

Senior Human Resource Business Partner Manager at IndiGo

10-15 Yrs

₹ 18-26 LPA

Employee Relations at Changeleaders

8-15 Yrs

₹ 20-28 LPA

Industrial Relations at Changeleaders

8-15 Yrs

₹ 27-30 LPA

Employee Relations at HERO FINCORP LIMITED

8-14 Yrs

₹ 25-40 LPA

Employee Relations Manager at Global Calcium Pvt Ltd

5-7 Yrs

₹ 12-18 LPA

Employee Relations at HERO FINCORP LIMITED

10-20 Yrs

₹ 18-26 LPA

Senior Manager-HR at CorpTeam Solutions

Hyderabad / Secunderabad

6-8 Yrs

₹ 12-17 LPA

ServiceNow Hyderabad / Secunderabad Office Location

View all
Hyderabad Office
Service Now, Level 3, Block C, iLabs Centre, Inorbit Mall Road, Madhapur Hyderabad
Telangana 500081

Senior Employee Relations Partner

5-9 Yrs

Hyderabad / Secunderabad, Ahmedabad

5d ago·via naukri.com

Staff Inbound Product Manager - Gen AI

2-11 Yrs

Hyderabad / Secunderabad, Ahmedabad

1d ago·via naukri.com

Telecom and Manufacturing GTM - Program and Solution Senior Manager

9-14 Yrs

Hyderabad / Secunderabad, Ahmedabad

1d ago·via naukri.com

Manager, Software Engineering

9-12 Yrs

Hyderabad / Secunderabad, Ahmedabad

1d ago·via naukri.com

Senior AI Data Operations Specialist

3-7 Yrs

Hyderabad / Secunderabad, Ahmedabad

1d ago·via naukri.com

Staff Inbound Product Manager - Manufacturing

2-11 Yrs

Hyderabad / Secunderabad, Ahmedabad

1d ago·via naukri.com

Staff Inbound Product Manager

2-11 Yrs

Hyderabad / Secunderabad, Ahmedabad

1d ago·via naukri.com

Sr IAM Operations Engineer

4-8 Yrs

Hyderabad / Secunderabad, Ahmedabad

1d ago·via naukri.com

Manager, Product Design

6-11 Yrs

Hyderabad / Secunderabad, Ahmedabad

1d ago·via naukri.com

Support Account Mgr/Technical Account Manager

4-9 Yrs

Gurgaon / Gurugram

1d ago·via naukri.com
write
Share an Interview