Staff Inbound Product Manager

What you get to do in this role

• Manage the entire product lifecycle for AI-based products, from ideation to launch, while defining strategies and executing product plans.

• Collaborate with data scientists, machine learning engineers, and UX teams to develop AI and LLM capabilities at the platform level, enhancing offerings on the ServiceNow platform.

• Partner with cross-functional teams, including sales, marketing, and customer success, to ensure product-market fit and drive user adoption through deep customer engagement.

• Establish and Track metrics to measure the success and impact of AI products

• Stay at the forefront of Generative AI and Agentic AI technologies ensuring that our products remain competitive and differentiated in the enterprise software space.