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6 WNS Senior Associate Jobs
Senior Associate
1-4 years
₹ 1.5 - 4L/yr
Faridabad, Gurgaon / Gurugram, Delhi/Ncr
10 vacancies
Senior Associate
WNS
posted 6d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Job Description
Minimum 1 year experience of Chat in call centers, Ability to assimilate customer-first, empathetic and empowering cultural tone.
Strong English proficiency required to analyze customer core concerns and provide tailored solutions.
Ability to type grammatically correct sentences in English at 40 words per minute. Capable of handling up to two customer inquiries at once.
Rotational shift.
Min 1 yr exp in international chat process.
Can handle 2 chats at a time.
Immediate joiners preferred.
Employment Type: Full Time, Permanent
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What Senior Associate at WNS are saying
Rating based on 2.2k Senior Associate
reviews
Anonymous · Finance & Accounting
in Pune
I am happy with this job but i am not happy with apprise and promotion, i have not got opportunities as per my performance, i give best results in my work but still i have not got much better apprisal and no promotion in my last 2.6 year in this company
- Job security - Good
Appraisal and promotion
- Salary - Bad
Senior Associate salary at WNS
What WNS employees are saying about work life
WNS Benefits
Job Training Health Insurance Soft Skill Training 
Cafeteria 
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