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Recreation Manager
Scylla Luxury Resort Spa
posted 3+ weeks ago
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Job Description
As the Recreation Manager at Scylla Luxury Resort Spa, you will be responsible for overseeing all recreational activities and facilities, ensuring a memorable and enjoyable experience for guests. Your role involves developing and implementing recreation programs, managing recreational staff, and maintaining the resorts recreational amenities to the highest standards. With your creativity, leadership skills, and passion for guest satisfaction, you will contribute to creating unforgettable leisure experiences for our guests.
Responsibilities:
1. Recreation Program Development:
- Develop, plan, and implement a diverse range of recreational activities and programs for guests of all ages and interests.
- Create innovative and engaging activities, events, and classes to enhance the guest experience and promote participation.
- Collaborate with other departments to integrate recreational activities into overall guest offerings and promotions.
2. Staff Management:
- Recruit, train, and supervise a team of recreation staff, including activity coordinators, lifeguards, and fitness instructors.
- Provide leadership, guidance, and support to ensure a high level of professionalism and guest service.
- Conduct regular performance evaluations, provide feedback, and facilitate ongoing training and development opportunities for staff.
3. Guest Engagement:
- Interact with guests to understand their recreational preferences and interests, and tailor programs accordingly.
- Promote recreational activities and facilities to guests through various channels, including signage, social media, and direct communication.
- Solicit feedback from guests to continually improve and enhance recreational offerings based on their preferences and suggestions.
4. Facilities Management:
- Oversee the maintenance and cleanliness of recreational facilities, including pools, fitness centers, sports courts, and activity areas.
- Conduct regular inspections to ensure safety compliance and address any maintenance issues promptly.
- Collaborate with the engineering and maintenance teams to schedule repairs, upgrades, and renovations as needed.
5. Budget Management:
- Develop and manage the recreation department budget, including expenses for staff wages, equipment, supplies, and programming.
- Monitor expenses and revenue related to recreational activities and facilities, ensuring financial targets are met or exceeded.
- Identify opportunities for cost savings and revenue generation through strategic planning and efficient resource allocation.
6. Health and Safety Compliance:
- Ensure compliance with health and safety regulations and industry standards in all recreational activities and facilities.
- Develop and enforce policies and procedures related to guest safety, emergency preparedness, and risk management.
- Conduct regular safety training sessions for recreation staff and oversee emergency response protocols.
7. Community Engagement:
- Establish partnerships with local vendors, tour operators, and recreational service providers to enhance guest experiences and expand recreational offerings.
- Participate in community events, festivals, and outreach programs to promote the resorts recreational amenities and engage with local residents and organizations.
Qualifications:
- Bachelors degree in Recreation Management, Hospitality Management, or related field.
- Previous experience in recreational management or a similar role within the hospitality industry.
- Strong leadership and interpersonal skills with the ability to motivate and inspire staff.
- Excellent organizational and time management abilities.
- Knowledge of recreational programming, event planning, and facility management.
- Certification in CPR, First Aid, and Lifeguarding preferred.
Attributes:
- Passion for recreation and leisure activities, with a focus on creating memorable guest experiences.
- Creativity and innovation in developing engaging recreational programs and events.
- Strong communication and presentation skills.
- Team player with a positive attitude and collaborative approach.
- Commitment to upholding the highest standards of safety, guest satisfaction, and service excellence.
Join Scylla Luxury Resort Spa as a Recreation Manager and lead a dynamic team in providing exceptional recreational experiences that delight our guests and enhance their stay at the resort.
Employment Type: Full Time, Permanent
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