Head - Retail Operations - BFSI/NBFC (10-15 yrs)

Job Title / Designation: Retail Operations Head - Mumbai

Job Location: Mumbai

Job Description:

- We are seeking a highly motivated and experienced professional to take on the role of Operations Head, who will lead and oversee all retail assets operations.

- This individual will be responsible for driving efficiency, ensuring compliance, and managing a team to deliver high-quality service for retail loan products both secured and unsecured loans.

- The ideal candidate should possess a deep understanding of loan operations, strong leadership skills, and a strategic mindset to align operational processes with organizational goals.

Key Responsibilities:

- Operational Leadership.

- Team Management.

- Process Responsibilities.

- Compliance and Coordination.

- Reporting and Analysis.

Required Skills and Qualifications:

- CA or Bachelor's/master's degree/ preferably in Commerce, Finance, or a related field.

- Minimum 10+ years of experience in Banking/NBFC sectors, with a focus on managing retail asset operations.

- Proficient in using Loan Management System and MS Office (Excel, Word, PowerPoint).

- Strong knowledge of retail asset operations.