Senior Account Partner - Professional Services Sales

The Senior AP is responsible for selling the full portfolio of Success Cloud offerings to designated accounts. The AP must be a strategic thinker with exceptional enterprise, commercial, and cross-functional skills, demonstrate high energy, and have strong sales management experience. The AP is responsible for earning the right to be a trusted advisor to the customer, with the primary goal of helping customers generate significant business value from their Salesforce investment. This individual will be expected to understand and manage our customers throughout their lifecycle, driving adoption through sales activity for new and existing customers; this will include pipeline generation and delivering sales presentations to C-level clients. The primary measurement of success for this role will be YOY growth in overall services bookings and revenue.

Responsibilities:

Exceed CSG Success Cloud growth and bookings, ensure organizational health and customer satisfaction goals as a regional leader
Utilize industry expertise and business acumen to understand a customers motivation, business drivers, strategic goals and objectives, and desired business outcomes
Engage customers, especially C-Level, using a consultative selling approach that positions Salesforce and yourself as a long-term trusted advisor relationship
Create a compelling vision and clearly communicate our transformative solutions with the goal of generating significant success and business value from a customers investment in the Salesforce Platform
Develop and manage a territory plan and a personalized account plan for each customer, which aligns with their business goals. Forecast accurately and timely, build a pipeline and progress opportunities to deliver Success Cloud YOY revenue growth
Form a strong relationship with the License Sales organization and regional Alliances/Partner organizations that are instrumental to success
Be a recognized role model for collaboration, leadership and overall business results

Preferred Qualifications & Skills:

15+ years of consultative sales experience with a proven record of consistently exceeding quota
Of which, 5+ years experience selling and/or delivering professional services for a strategic consulting firm or large scale system integrator
Demonstrated ability to develop and maintain C-level relationships where you are recognized as a trusted advisor
Experience growing accounts with large and complex pursuits ($M+)
Highly collaborative and excels in a complex, matrixed environment
Team player with strong interpersonal skills
Ability to thrive in a fast-paced, unpredictable environment