AGM/GM - Liasoning - FMCG/Retail/QSR/Hospitality (12-15 yrs)

Job Description: GM/AGM Liasoning.

Department : Corporate Affairs & Compliance.

Location : Corporate Office.

Reports To : CFO.

Job Summary :

- The GM/AGM Liasoning - Liaisoning will be responsible for fostering and managing relationships with government bodies, railway authorities, and regulatory agencies to ensure smooth operations and compliance for the company.

- This role involves coordinating with stakeholders, securing approvals, addressing concerns, and maintaining a collaborative relationship with government entities critical to the company's success.

Key Responsibilities:

Stakeholder Engagement:.

- Establish and maintain strong relationships with government departments, railway authorities, and regulatory bodies.

- Act as the primary point of contact for all government-related communications and negotiations.

- Represent the company in meetings, conferences, and discussions with policymakers and officials.

Compliance & Regulatory Affairs:.

- Ensure compliance with all regulatory requirements related to catering services onboard trains.

- Stay updated on government policies, tenders, and amendments affecting the business.

- Collaborate with internal teams to implement changes required by new regulations.

Tender Management and Billing:.

- Identify and pursue government tender opportunities for catering services.

- Ensure payments are released on time by raising bills/debit notes to IRCTC on time.

Issue Resolution:.

- Address operational or contractual disputes with government entities promptly and effectively.

- Ensure timely resolution of licensing, permits, or compliance issues.

- Handle escalations and mediate between the company and authorities when necessary.

Documentation & Reporting:.

- Maintain accurate records of correspondence, approvals, and contracts with government agencies.

- Prepare detailed reports on government engagements and regulatory developments.

- Ensure timely submission of documentation required by authorities.

Team Collaboration:.

- Coordinate with legal, operations, and finance teams to address compliance and liaison needs.

- Provide guidance and training to internal teams on government processes and requirements.

Qualifications & Requirements:.

Education:

- Bachelor's degree in Public Administration, Political Science, Law, or related field (mandatory).

- MBA or advanced qualifications in Public Policy or Corporate Affairs is preferred.

Experience:

- Minimum 12-15 years of experience in government Liaisoning, with at least 5 years in a leadership role.

- Prior experience in the catering, railway, transportation, or hospitality industry is highly desirable.

Skills & Competencies:.

- Strong understanding of government structures, railway systems, and regulatory frameworks.

- Proven ability to manage government relationships and navigate bureaucratic processes.

- Excellent negotiation, communication, and interpersonal skills.

- Strategic thinking with attention to detail and problem-solving capabilities.

- Ability to handle high-pressure situations with professionalism and tact.