Associate Master Data

• Review and assign new/existing SAP portal, Salesforce and email request
• Responsible for data quality projects, data cleansing projects, data auditing, SAP testing
• Basic understanding of the role of customer data in all downstream processes to include order processing and collection activities
• Basic understanding of the role of product master data in all downstream processes to include order processing and collection activities
• Ensure that all modifications adhere to data governance guidelines
• Communicate in verbal and written form with internal and external customers, including field representatives
• Assists in adhering to consistent data maintenance procedures for key data points. Identify missing or incorrect master data standards
• Process simplification on customer and/or product data tasks in a timely and accurate manner. Includes creating and maintaining customer data (name, address, hierarchy, relationships, etc) and/or product data (name, hierarchy, fulfillment instructions, pricing, etc)
• Conduct primarily online research on customer and prospect records to validate and/or enhance internal data where applicable/useful
• Identify and execute robust and continuous improvement opportunities within the data management processes in the applicable source systems

Graduate/post-graduate in related field such as commerce or accounting

Required Skills:

• Good data interpretation skills
• Good working knowledge of computer systems. Knowledge on SAP, Sales force is an advantage
• Customer focused
• Ability to prioritize and attention to detail
• High aptitude for learning
• Deadline oriented and ability to multi-task
• Should possess excellent communication - written and verbal and able to work as a team
• Ability to work independently on multiple activities, showing appropriate level of prioritization and escalation skills
• Should be flexible working in night shifts