ResMed - Lead - Marketing - Capability Center (15-20 yrs)

Marketing Lead, India Global Capability Center

Job Description:

- The role of the Marketing Lead, India GCC, is to setup, operate, and scale the center as a crucial capability for Global Marketing.

- Be responsible for hiring, onboarding, implementing processes and systems, and executing priorities in collaboration with Global.

- Marketing function leaders for Creative, Digital, and Marketing Ops.

- Accountable for delivery and performance of the center.

Let's talk about Responsibilities:

- Setup India GCC, hire and onboard staff in consultation with global marketing chief-of-staff and function leaders (creative, digital, marketing ops, communications).

- Collaborate closely with key global marketing function leaders and ResMed India site leader and people team to build, operate and scale the center.

- Act as key point of contact, liaison between global marketing function leaders and GCC team to translate strategies, OKRs and work priorities.

- Manage local day to day operations including prioritizing and allocating workloads across the team and reviewing quality and performance upholding the agreed quality standards.

- Provide periodic reporting on agreed deliverables, quality, and metrics to Global Marketing and other ResMed leadership teams.

- Inspire, motivate, and coach the team to build a high-performance culture and efficiency per metrics established.

- Lead and develop India GCC into best-practice and model in the health / medtech industry.

- Proactively bring improvements, innovations, and new opportunities to scale GCC capacity and capability, once early sustained success has been established.

- Document GCC organization, operations, and workflows to replicate in other geographies per business needs.

Let's talk about Qualifications and Experience:

- Bachelor's degree from reputed University/College in marketing or related discipline.

- 15 years of general marketing experience - at a minimum, digital marketing, marketing ops, some creative / content.

- Proficient in marketing and collaboration processes and systems.

- Proven ability to manage teams, motivate and develop people, and maintain high performance culture with attrition below industry average.

- Excellent verbal and written communication skills to engage with India team and Global Marketing teams.

- Prior experience working for/with MNCs managing India captive or capability center operations, including process and governance.

- Must be based in Bengaluru or willing to relocate to work from ResMed facility (India Tech Hub).

- Experience building and scaling India center from ground up (or small team / operation).

- Exposure to healthcare or life sciences industry.

- Joining us is more than saying "yes" to making the world a healthier place.

- It's discovering a career that's challenging, supportive and inspiring.

- Where a culture driven by excellence helps you not only meet your goals, but also create new ones.

- We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates.