Quality Analyst - BPO

Redcliffe Labs is looking for a dedicated and detail-oriented Quality Analyst to join our team in Gurgaon. This role is essential in ensuring the highest quality standards in customer interactions, identifying process gaps, and driving improvements. The ideal candidate will have strong analytical skills, a proactive approach to problem-solving, and the ability to work collaboratively with cross-functional teams.

Rare diseases and Cancer Genetic Diagnostics.We provide a wide range of advanced products and services including testing using molecular and gene based diagnostics, therapeutics molecules and advanced therapies, next-generation sequencing and all bioinfor