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Quality Analyst
Imarque Solutions
posted 6d ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
Job Description :
- Randomly audit required number of calls on daily basis.
- Providing timely and accurate feedback to agents for improvement areas .
- Take corrective actions by doing data analysis to improve process efficiency.
- Work upon the action plans to improve Quality scores.
- 1-4 years experience in call auditing Skills Quality analyst in BPO/Call center.
- Excellent Communication Skills Multilingual are added advantage.
- Immediate Joiners Preferable.
Employment Type: Full Time, Permanent
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People are getting interviews at Imarque Solutions through
People are getting interviews through
(based on 9 Imarque Solutions interviews)
Job Portal
Walkin
Referral
Company Website
34%
22%
11%
11%
22% candidates got the interview through other sources.
Moderate
Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
What people at Imarque Solutions are saying
Quality Analyst salary at Imarque Solutions
reported by
15
employees
with 2-6
years exp.
₹1.2
L/yr - ₹4
L/yr
47%
less
than the average Quality Analyst Salary in India
View more details
What Imarque Solutions employees are saying about work life
based on 277 employees
Strict timing
Monday to Saturday
No travel
Day Shift
Imarque Solutions Benefits
Submitted by Company
Free Food Health Insurance Job Training Soft Skill Training
Submitted by Employees
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